Residential Services Team Leader

BrightPath Human Services•Mount Pleasant Township, PA

About The Position

BrightPath Human Services is a mission-driven organization providing residential and community-based supports to individuals with intellectual and developmental disabilities. Its work is grounded in Compassion, Integrity, Empowerment, Collaboration, Equity & Social Justice, and Accountability. The Residential Services Team Leader provides leadership to ensure high-quality supports and smooth day-to-day operations within residential programs. The role supervises and mentors Direct Support Professionals (DSPs), offering guidance, training, and oversight so individuals receive compassionate, person-centered care. This is a new residential program role created due to organizational growth. The position is full-time, with 32 hours of direct care and 8 hours of administrative work per week.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience as a Direct Support Professional or in an equivalent human services role.
  • Demonstrated leadership skills and ability to guide and support a team.
  • Valid driver’s license and reliable transportation.
  • Ability to complete and maintain all ODP-required trainings and clearances.
  • Excellent communication, organization, and problem-solving skills.
  • Ability and willingness to obtain FLS certification through the NADSP within 6 months of employment.

Responsibilities

  • Provide direct care and support to individuals in residential programs, promoting independence and community inclusion.
  • Serve as a role model, mentor, and supervisor for DSP staff, assisting with training, onboarding, and daily guidance.
  • Complete weekly programmatic schedules.
  • Monitor documentation for accuracy and compliance, including daily notes, incident reports, and medication records.
  • Communicate with team members, the Program Manager, and clinical staff regarding individuals’ needs and progress.
  • Assist with implementing Individual Support Plans (ISPs) and behavior support strategies.
  • Ensure adherence to BrightPath policies, ODP 6400 regulations, and health and safety standards.
  • Participate in on-call rotations or emergency coverage as assigned.
  • Support a positive, team-oriented culture within the home and organization.

Benefits

  • Competitive hourly wage
  • Paid training and career development opportunities
  • Health, dental, and vision insurance
  • Paid time off and holiday pay
  • Employee recognition and advancement opportunities
  • Company-paid FLS certification
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