Residential Services Team Leader

BrightPath Human Services • Derry, PA

5d

About The Position

The Residential Services Team Leader leads day-to-day operations in a new residential program and helps ensure individuals receive high-quality, compassionate, person-centered support consistent with BrightPath Human Services’ mission and values. The role provides direct care while supervising, mentoring, and guiding Direct Support Professionals (DSPs), and supports independence and community inclusion. The position is full-time, with 32 hours of direct care and 8 hours of administrative work each week. It is available due to organizational growth.

Requirements

• Minimum high school diploma or GED.
• At least 1 year of experience as a Direct Support Professional or in an equivalent human services role.
• Demonstrated leadership skills and ability to guide and support a team.
• Valid driver’s license and reliable transportation.
• Ability to complete and maintain all ODP-required trainings and clearances.
• Excellent communication, organization, and problem-solving skills.
• Ability and willingness to obtain FLS certification through NADSP within 6 months of employment; company paid.

Responsibilities

• Provide direct care and support to individuals in residential programs, promoting independence and community inclusion.
• Serve as a role model, mentor, and supervisor for DSP staff, assisting with training, onboarding, and daily guidance.
• Complete weekly programmatic schedules.
• Monitor documentation for accuracy and compliance, including daily notes, incident reports, and medication records.
• Communicate with team members, the Program Manager, and clinical staff about individuals’ needs and progress.
• Assist with implementation of Individual Support Plans (ISPs) and behavior support strategies.
• Ensure adherence to BrightPath policies, ODP 6400 regulations, and health and safety standards.
• Participate in on-call rotations or emergency coverage as assigned.
• Support a positive, team-oriented culture within the home and organization.

Benefits

• Paid training and career development opportunities.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee recognition and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED