Residential Services Team Leader

BrightPath Human Services•Derry, PA

About The Position

BrightPath Human Services is a mission-driven organization that provides residential and community-based supports to individuals with intellectual and developmental disabilities. The Residential Services Team Leader leads a new residential program and helps ensure high-quality, person-centered support and smooth day-to-day operations. The role includes direct care, as well as supervising, mentoring, training, and guiding Direct Support Professionals (DSPs). The position is full-time, with 32 hours of direct care and 8 hours of administrative work each week.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience as a Direct Support Professional or in an equivalent human services role.
  • Demonstrated leadership skills and ability to guide and support a team.
  • Valid driver’s license and reliable transportation.
  • Ability to complete and maintain all ODP-required trainings and clearances.
  • Excellent communication, organization, and problem-solving skills.
  • Ability and willingness to obtain FLS certification through the NADSP within 6 months of employment.

Responsibilities

  • Provide direct care and support to individuals in residential programs, promoting independence and community inclusion.
  • Serve as a role model, mentor, and supervisor for DSP staff, assisting with training, onboarding, and daily guidance.
  • Complete weekly programmatic schedules.
  • Monitor documentation for accuracy and compliance, including daily notes, incident reports, and medication records.
  • Communicate with team members, the Program Manager, and clinical staff about individuals’ needs and progress.
  • Assist with implementing Individual Support Plans (ISPs) and behavior support strategies.
  • Ensure adherence to BrightPath policies, ODP 6400 regulations, and health and safety standards.
  • Participate in on-call rotations or emergency coverage as assigned.
  • Support a positive, team-oriented culture within the home and organization.

Benefits

  • Competitive hourly wage.
  • Paid training and career development opportunities.
  • Health, dental, and vision insurance.
  • Paid time off and holiday pay.
  • Employee recognition and advancement opportunities.
  • Company-paid FLS certification through the NADSP.
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