Residential Sales Representative

ADT•Des Moines, IA

About The Position

ADT’s Sales team helps protect homes and small businesses by advising customers on security and smart home solutions. The Residential Sales Representative demonstrates and explains ADT products and services, recommends solutions, and visits customers in their homes. The role combines security, automation, and life-safety technology to fit each customer’s space, lifestyle, and concerns. Representatives build trust with customers, follow up after installation to confirm commitments were fulfilled and generate referrals, and identify new sales leads. The role offers uncapped commissions, specialized training, and opportunities for career growth.

Requirements

  • High school diploma or equivalent.
  • Willingness to travel within a designated territory using a personal vehicle; mileage is reimbursed.
  • Valid driver’s license and clean driving record; additional licensing may be required depending on location.
  • Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
  • Self-motivated and results-driven, with an entrepreneurial mindset.
  • Strong communication and relationship-building skills, including the ability to understand customer needs and guide customers to suitable solutions.
  • Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

  • Consumer sales experience.

Responsibilities

  • Demonstrate ADT security and smart home solutions and explain products and services in depth.
  • Consult with customers and recommend solutions suited to their needs, home, lifestyle, and concerns.
  • Visit customers at their homes within a designated territory.
  • Build trusted customer relationships with integrity, empathy, and expertise, including after the sale.
  • Customize systems using security, automation, and life-safety technology.
  • Follow up with customers after installation to confirm commitments were fulfilled and generate referrals.
  • Identify and generate new sales leads to maximize outreach.

Benefits

  • Uncapped commissions and unlimited earning potential.
  • Up to $4,000 in earnings during the first 8 weeks of training.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Mileage reimbursement.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Well-being programs.
  • Paid time off.
  • Professional development and career growth opportunities.
  • Flexible work schedule.
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