About The Position

ADT's Sales team helps protect homes and small businesses by advising customers on security and smart home solutions. The Residential Sales Representative visits customers at their homes, explains products and services, and recommends solutions tailored to each customer's space, lifestyle, and concerns. The role combines security, automation, and life safety technology, and includes building customer relationships before and after installation. Representatives also identify new business opportunities and generate leads within a designated territory.

Requirements

  • High school diploma or equivalent.
  • Willingness to travel within a designated territory using a personal vehicle; mileage is reimbursed.
  • Valid driver’s license and clean driving record; additional licensing may be required depending on location.
  • Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
  • Self-motivated and results-driven, with an entrepreneurial mindset and ability to uncover leads and close sales.
  • Strong communication and relationship-building skills, including the ability to consult with customers, understand their needs, and guide them to suitable solutions.
  • Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

  • Consumer sales experience is preferred but not required.

Responsibilities

  • Demonstrate the value of ADT security and smart home solutions and explain products and services in depth.
  • Consult with customers to understand their needs and recommend customized systems for their spaces, lifestyles, and concerns.
  • Build trust with customers through integrity, empathy, and expertise, including after the sale and installation.
  • Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
  • Identify and generate new sales leads to maximize outreach.
  • Travel within a designated territory to visit customers at their homes.

Benefits

  • Uncapped commissions and unlimited earning potential.
  • Up to $4,000 in earnings during the first 8 weeks of training.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Mileage reimbursement.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Well-being programs.
  • Paid time off.
  • Professional development and career growth opportunities.
  • Flexible work schedule.
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