Residential Sales Consultant I
About The Position
As a Residential Sales Consultant (RSC), you are a trusted advisor to homeowners, diagnosing their comfort needs and offering innovative solutions. This outside sales position blends consultative selling, customer education, and relationship management. You will work with internal warm leads, company-provided lead pipelines, and self-generated prospects to close residential HVAC and water heater opportunities. The role requires visiting residential properties and collaborating with technical team members to tailor solutions to each home's requirements. You will stay informed about market trends, energy-efficient technology, and innovative service methods. Flexible hours and on-call shifts may be needed to meet customer demand.
Requirements
- High school degree or GED required.
- At least 2 years of proven sales experience; direct-to-consumer (B2C) selling is preferred.
- Strong business development abilities, negotiation skills, and ability to close sales.
- Ability to educate customers and clearly present technical concepts.
- Excellent interpersonal skills, including the ability to understand customer concerns and translate them into business solutions.
- Commitment to high-quality, customer-focused service.
- Valid driver's license with an acceptable driving record.
- Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces.
- Availability for flexible hours and on-call shifts as needed.
- Ability to consistently demonstrate a positive attendance record.
Nice To Haves
- Bachelor’s degree or related professional sales certifications.
- Direct-to-consumer (B2C) sales experience.
Responsibilities
- Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
- Build lasting customer relationships through a customer-focused approach that supports satisfaction, trust, and retention.
- Drive sales by working incoming internal leads and developing a prospect pipeline.
- Partner with technical team members during site visits to tailor solutions to the home's requirements and support customer satisfaction.
- Stay current on market trends, energy-efficient technology, and innovative service methods.
- Diagnose homeowners' comfort needs and educate customers about solutions.
Benefits
- Competitive base salary plus commission; average sales professionals earn $90,000–$120,000 annually, and top performers can earn more.
- Generous paid time off.
- Training, mentorship, and professional development.
- Company-sponsored medical, dental, and vision coverage.
- Company-provided smartphone, tablet, and uniforms.
- Tool replacement program.
- Company-paid life insurance.
- Optional short- and long-term disability coverage for employees and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
