Residential Sales and Service Technician

Ayers Basement Systems LLC • Flint, MI

10h • $80,000 - $120,000

About The Position

Ayers Basement Systems is seeking a dependable, hard-working Residential Sales and Service Technician with a positive attitude to support its residential construction work in basement waterproofing and home structural integrity. The technician visits customers’ homes for scheduled service appointments, maintains and checks previously installed systems, follows up on warranty issues, and recommends additional products or services when appropriate. The role combines customer service, sales, fieldwork, and timely completion of required paperwork and follow-up. Ayers provides paid on-the-job sales training and describes opportunities for growth, new skills, and advancement.

Requirements

• At least two years of sales experience, or a combination of education and experience demonstrating a proven track record in the field.
• Competitive nature and ability to meet and exceed sales goals.
• Strong communication skills.
• Passion for providing top-notch customer service.
• Valid driver’s license and ability to meet the company’s driving requirements.

Responsibilities

• Drive to customers’ homes for prescheduled appointments to perform annual maintenance on existing systems or follow up on warranty issues; appointments do not involve cold-calling or door knocking.
• Build rapport with customers.
• Examine previously completed Ayers work and determine whether there is a potential problem to remedy.
• Recommend additional products and services to enhance or improve the original installation or address new issues in the customer’s home.
• Complete required paperwork and data entry promptly and provide appointment-related follow-up communication.
• Follow through with customers until all issues are resolved.
• Provide customers with a remarkable experience.
• Meet or exceed monthly sales goals.
• Represent the company’s culture and purpose.
• Maintain regular, reliable on-site attendance.

Benefits

• Paid on-the-job sales training.
• Base pay plus commission, with stated first-year earnings of $80,000–$100,000.
• Health insurance, vision insurance, and dental insurance.
• 401(k) with a 3% company match.
• Growth potential, new skills, and advancement opportunities.
• Prescheduled service appointments and a Monday–Friday schedule, with occasional Saturday work.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed