2nd Shift Direct Care

Mental Health Association - Western MA•Springfield, MA

11d•$19 - $21

About The Position

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, trauma-informed environment. The role helps residents follow individualized treatment plans, engage in recovery and relapse prevention, and complete daily living tasks such as meal preparation, housekeeping, and transportation. The RRS helps foster a supportive, recovery-focused community. The GRIT program provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents take part in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment in a structured and supportive environment. Program locations include Springfield men's programs and a Holyoke LGBTQIA+ program. A multidisciplinary team supports residents' recovery, personal growth, long-term stability, and personalized aftercare planning. The position is listed as second-shift direct care, with an open schedule of Monday, Tuesday, and Sunday from 3 p.m. to 11 p.m., and Wednesday from noon to 11 p.m., totaling 35 hours. Pay is $19–$21 per hour.

Requirements

Valid driver's license, safe and reliable vehicle, and acceptable driving record.
Must be at least 18 years old.
Ability to work independently, manage time, and prioritize tasks.
Strong oral, written, organizational, and computer skills.
Ability to build a supportive community in a diverse residential setting.
Must be able to pass and maintain MAP, CPR, and First Aid certifications.

Nice To Haves

High school diploma or equivalent (GED) preferred.
Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.

Responsibilities

Ensure resident activities support program policies, treatment goals, and a structured routine.
Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
Facilitate or co-facilitate groups, meetings, and structured program activities.
Transport residents as needed and maintain safe, organized program spaces.
Document resident progress.
Administer medications in accordance with MAP certification.
Promote a recovery-oriented, person-centered environment.