Residential Program Supervisor - overnights
About The Position
Nexus Family Healing is hiring a Residential Program Supervisor for its youth and teen psychiatric residential treatment facility in East Bethel, Minnesota. This on-site role oversees and supports the clinical and operational functioning of the milieu, collaborating with the Shift Supervisor and clinical team to organize and plan daily program operations. As a leader on the multidisciplinary treatment team, the Supervisor coaches and supports staff and therapists while promoting client safety, treatment progress, regulatory compliance, staff development, and continuous program improvement. The role is full-time and salaried exempt, with overnight schedules available: Sunday–Wednesday or Wednesday–Saturday, 9:00 p.m.–8:30 a.m. The starting salary range is $75,000–$85,000 annually.
Requirements
- High school diploma or GED.
- At least 3 years of experience working with youth in a residential, behavioral health, or human services setting.
- At least 1 year of supervisory or leadership experience.
- Valid driver’s license and ability to meet state regulating agency and Nexus Home Office driving requirements.
- Successfully pass a DHS or other federal and state criminal background check.
- Participate in, complete, and successfully pass agency-specific therapeutic intervention/restraint training and exam (TCI, HWC, or NCI).
- Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
- Openness to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
- Ability to assist staff in physical interventions and full restraints of clients.
- Ability to lift up to 50 pounds unassisted and up to 100 pounds with assistance.
- Ability to stand and walk for extended periods of 2–4 hours.
- Ability to twist, bend, and stretch as needed to perform daily activities in a residential treatment facility.
Nice To Haves
- Bachelor’s degree, preferably in a related field of study.
- At least 5 years of experience working with youth in a residential, behavioral health, or human services setting.
- At least 3 years of supervisory or leadership experience.
Responsibilities
- Lead trauma-informed treatment services and maintain a safe, therapeutic environment for youth.
- Supervise, coach, and support Shift Supervisors and direct care staff.
- Ensure appropriate staffing, scheduling, timecard approvals, and team coverage.
- Oversee client care needs, including treatment activities, family engagement, appointments, and daily living supports.
- Monitor documentation, regulatory compliance, and program quality standards.
- Identify program challenges, develop solutions, and support continuous improvement efforts.
- Foster a culture of trauma-informed, culturally responsive care for youth and families.
- Build positive relationships with community partners and stakeholders.
- Support hiring, onboarding, training, and performance management of team members.
- Use data and reporting to inform program decisions and improve outcomes.
- Ensure adherence to HIPAA, licensing requirements, agency policies, and ethical standards.
- Collaborate with multidisciplinary teams to support treatment planning and successful youth outcomes.
Benefits
- Four weeks of paid time off in the first year of employment.
- Multiple health insurance coverage options.
- No-cost life insurance.
- Short- and long-term disability insurance.
- 401(k) match.
- Talkspace therapy benefit for the whole family.
- Hinge Health benefit for the whole family.
- Carrot fertility benefit.
- Tuition assistance and training opportunities.
- Advancement pathways and internal promotion.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
