Residential Program Supervisor - overnights

Nexus Family Healing • East Bethel, MN

4d • Onsite

About The Position

Nexus Family Healing is hiring a Residential Program Supervisor for its youth and teen psychiatric residential treatment facility in East Bethel, Minnesota. This full-time, salaried exempt, on-site position oversees and supports the clinical and operational functioning of the milieu and assigned unit. The supervisor collaborates with the Shift Supervisor and clinical team to organize and plan daily program operations and serves as a leader on the multidisciplinary treatment team. The role includes coaching, mentoring, and supervising staff while supporting client safety, treatment progress, regulatory compliance, staff development, and continuous improvement.

The position is on site at 900 189th Ave NE, East Bethel, MN 55011. Two overnight schedules are available: Sunday–Wednesday, 9:00 p.m.–8:30 a.m., or Wednesday–Saturday, 9:00 p.m.–8:30 a.m. The posting lists a starting salary range of $75,000–$85,000 annually and also lists a salary description of $80,000–$90,000 annually.

Requirements

• High school diploma or GED.
• At least 3 years of experience working with youth in a residential, behavioral health, or human services setting.
• At least 1 year of supervisory or leadership experience.
• Valid driver’s license and ability to meet state regulating agency and Nexus Home Office driving requirements.
• Successfully pass a DHS or other federal and state criminal background check.
• Participate in and successfully complete agency-specific therapeutic intervention/restraint training and exam (TCI, HWC, or NCI).
• Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Openness to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Nice To Haves

• Bachelor’s degree, preferably in a related field of study.
• At least 5 years of experience working with youth in a residential, behavioral health, or human services setting.
• At least 3 years of supervisory or leadership experience.

Responsibilities

• Lead trauma-informed treatment services and maintain a safe, therapeutic environment for youth.
• Supervise, coach, and support Shift Supervisors and direct care staff.
• Ensure appropriate staffing, scheduling, timecard approvals, and team coverage.
• Oversee client care needs, including treatment activities, family engagement, appointments, and daily living supports.
• Monitor documentation, regulatory compliance, and program quality standards.
• Identify program challenges, develop solutions, and support continuous improvement efforts.
• Foster a culture of trauma-informed, culturally responsive care for youth and families.
• Build positive relationships with community partners and stakeholders.
• Support hiring, onboarding, training, and performance management of team members.
• Use data and reporting to inform program decisions and improve outcomes.
• Ensure adherence to HIPAA, licensing requirements, agency policies, and ethical standards.
• Collaborate with multidisciplinary teams to support treatment planning and successful youth outcomes.

Benefits

• Four weeks of paid time off (PTO) in the first year of employment.
• Multiple health insurance coverage options.
• No-cost life insurance.
• Short- and long-term disability insurance.
• 401(k) match.
• Talkspace therapy benefit for the whole family.
• Hinge Health benefit for the whole family.
• Carrot Fertility benefit.
• Tuition assistance and training opportunities.
• Advancement pathways and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED