Residential Program Supervisor - evenings

Nexus Family Healing•East Bethel, MN

1d•$80,000 - $90,000•Onsite

About The Position

Nexus Family Healing is hiring a Residential Program Supervisor for its youth and teen psychiatric residential treatment facility in East Bethel, Minnesota. This full-time, salaried exempt position oversees and supports the clinical and operational functioning of the milieu. The supervisor collaborates with the Shift Supervisor and clinical team to coordinate daily program and unit operations through effective communication, organization, and planning. As a leader on the multidisciplinary treatment team, the supervisor coaches, mentors, and supervises direct care staff and therapists while supporting client safety, treatment progress, and program effectiveness. The role involves active engagement in the milieu to support quality service delivery, regulatory compliance, staff development, and continuous program improvement. The position is on-site and offers two schedule options: 1:00 p.m.–11:30 p.m. Sunday through Wednesday, or 1:00 p.m.–11:30 p.m. Wednesday through Saturday. The starting salary range is $80,000–$90,000 annually.

Requirements

High school diploma or GED.
At least 3 years of experience working with youth in a residential, behavioral health, or human services setting.
At least 1 year of supervisory or leadership experience.
Valid driver’s license and ability to meet state regulating agency and Nexus Home Office driving requirements.
Successfully pass a DHS or other federal and state criminal background check.
Participate in, complete, and successfully pass agency-specific therapeutic intervention/restraint training and exam, such as TCI, HWC, or NCI.
Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
Openness to meeting the cultural needs of individuals or communities, including consideration of language, traditions, and values.
Ability to assist staff in physical interventions and full restraints of clients.
Ability to lift up to 50 pounds unassisted and up to 100 pounds with assistance.
Ability to stand and walk for extended periods of 2–4 hours.
Ability to twist, bend, and stretch as needed to perform daily activities in a residential treatment facility.

Nice To Haves

Bachelor’s degree, preferably in a related field of study.
At least 5 years of experience working with youth in a residential, behavioral health, or human services setting.
At least 3 years of supervisory or leadership experience.

Responsibilities

Lead trauma-informed treatment services and maintain a safe, therapeutic environment for youth.
Supervise, coach, and support Shift Supervisors and direct care staff.
Ensure appropriate staffing, scheduling, timecard approvals, and team coverage.
Oversee client care needs, including treatment activities, family engagement, appointments, and daily living supports.
Monitor documentation, regulatory compliance, and program quality standards.
Identify program challenges, develop solutions, and support continuous improvement efforts.
Foster a culture of trauma-informed, culturally responsive care for youth and families.
Build positive relationships with community partners and stakeholders.
Support hiring, onboarding, training, and performance management of team members.
Use data and reporting to inform program decisions and improve outcomes.
Ensure adherence to HIPAA, licensing requirements, agency policies, and ethical standards.
Collaborate with multidisciplinary teams to support treatment planning and successful youth outcomes.