Program Supervisor, Residential Rehabilitation

Sheppard Pratt Careers • Baltimore, MD

4d

About The Position

The Program Supervisor manages specific areas of the Residential Rehabilitation Program (RRP), which serves people with serious mental illness who have difficulty maintaining housing. The program helps clients obtain housing, employment, mental health services, and other supports. The role oversees service delivery and staff supervision, supports mental health treatment, and helps ensure effective program operations and quality of care.

Requirements

• High school diploma or GED.
• Two years of positively referenced experience, including experience in a supervisory role.
• Working knowledge of Microsoft Office.
• A driver’s license with 3 points or less.
• Access to an insured vehicle.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Monitor smooth day-to-day program operations.
• Implement and maintain systems for continuous quality improvement.
• Assess, coordinate, and implement clients’ direct support service needs.
• Participate in hiring, training, and ongoing supervision and evaluation of staff.
• Monitor the program budget.
• Ensure compliance with applicable licensing, regulatory, funding, and accrediting bodies.
• Establish and maintain positive relationships with clients, their support systems, and partner service providers.

Benefits

• Professional development, including tuition reimbursement to support ongoing education and licensure and/or certification preparation.
• Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
• 403(b) retirement match.
• Generous paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED