Residential Rehabilitation Program Manager

Crossroads Community Inc • Cambridge, MD

1d • $44 - $61,000

About The Position

Crossroads Community is seeking a Residential Rehabilitation Program (RRP) Manager to direct day-to-day rehabilitation programming and service delivery in Dorchester County/Cambridge, Maryland. The manager supervises and supports staff, ensures compliance with organizational policies and regulations, and helps clients pursue their goals in a safe, supportive environment. The role involves collaboration with clinical providers, Health Homes, and the program team to deliver person-centered care. The schedule is flexible based on consumer and program needs. The stated salary range is $44,000–$61,000.

Requirements

• Associate degree or bachelor's degree in Behavioral Health, Psychology, Social Work, or a related field.
• With a bachelor's degree, at least 1 year of relevant experience; with an associate degree, at least 3 years of positively referenced experience in the field.
• Must hold, or agree to obtain within 1 year, Certified Psychiatric Rehabilitation Practitioner (CPRP) certification through the Psychiatric Rehabilitation Association (PRA).

Nice To Haves

• Supervisory experience is strongly preferred.

Responsibilities

• Direct and oversee daily program operations, ensuring compliance with policies, fiscal guidelines, and accreditation standards.
• Supervise, schedule, and evaluate program staff, fostering accountability and growth.
• Support staff in addressing client needs and managing daily issues.
• Approve and process service notes in compliance with billing and regulatory requirements.
• Facilitate consumer entry, orientation, and transitions within the program.
• Ensure strong collaboration with clinical and Health Home partners.
• Lead quality assurance efforts and maintain safe, healthy environments.
• Monitor performance outcomes and operate within budget parameters.

Benefits

• Employee health insurance premium paid 100% by Crossroads Community.
• Low-cost dental and vision insurance options, plus other supplemental options.
• 403(b) with company contribution after 2 years of employment.
• Educational assistance, training, and professional development opportunities.
• Competitive vacation and holiday package, starting with 10 vacation days, 9 sick days, 3 personal days, and 3 training days per year; vacation allotment increases with years of service.
• Flexible scheduling based on consumer and program needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree