About The Position

The Residential Program Manager coordinates the day-to-day functioning of the residence, ensures and/or provides direct services, and works with the Clinical Director in developing and implementing policies, procedures, and designing services. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

Requirements

  • BA or BS Degree in a behavioral healthcare or related health related field
  • Two (2) years of direct service experience with psychiatric individuals in an inpatient, or outpatient, and/or residential setting
  • One year of supervisory experience required or supervisory training within 6 (six) months of employment
  • Current Adult Residential Facilities certification or obtain within 1 month of employment
  • A thorough understanding of DSS/CCL licensing regulations
  • Must be at least 18 years of age
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
  • Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
  • Willingness to use your personal vehicle to drive clients to appointments and groups, etc.
  • Willingness to use the company vehicle to drive clients to appointments and groups, etc.
  • Willingness to use your personal vehicle to attend meetings, etc.

Nice To Haves

  • Telecare applies geographic differentials to its pay ranges.
  • The pay range assigned to this role will be based on the geographic location from which the role is performed.
  • Starting pay is commensurate with relevant experience above the minimum requirements.

Responsibilities

  • Coordinates the day-to-day functioning of the residence.
  • Ensures and/or provides direct services.
  • Works with the Clinical Director in developing and implementing policies, procedures, and designing services.
  • Participates in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe.
  • Actively monitors communications (e.g., phone, email) and responds in accordance with operational protocols while on-call.

Benefits

  • Paid Time Off
  • Nine Paid Holidays
  • Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift)
  • Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
  • Free CEUs
  • Free Supervision for BBS Associate License
  • Coaching and mentorship
  • Online University Tuition Discount
  • Company Scholarships
  • Medical, Vision, Dental Insurance
  • 401K
  • Employee Stock Ownership Plan
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service