On-Call Residential Officer

State of Iowa • Ottumwa - 52501 - Wapello County, IA

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About The Position

The Iowa Department of Corrections is hiring on-call, as-needed Residential Officers for a 24-hour community-based corrections facility. This non-merit, temporary position is exempt from the Iowa Department of Administrative Services - Human Resources Enterprise screening and referral requirements. Residential Officers provide direct services through high-contact interactions with clients, helping prepare them for successful reentry into society. The role focuses on eliciting and supporting pro-social behaviors through programming that promotes personal growth and reduces the risk of reoffending. Officers work with a multidisciplinary team, using initiative and independent judgment to observe and assess client behaviors and interactions. They support clients’ individual needs, including disabilities, trauma, and cultural responsiveness, while maintaining safety, integrity, ethical conduct, and attention to detail.

Requirements

• Graduation from high school, GED, or equivalency.
• Exceptional communication skills and the ability to build quality relationships with clients.

Responsibilities

• Engage in high-contact interactions with clients and support pro-social behaviors.
• Observe and assess client behaviors and interactions in collaboration with a multidisciplinary team.
• Conduct facility security checks and searches.
• Transport clients within the community.
• Use motivational interviewing and cognitive behavioral strategies to support behavior change.
• Support case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness.
• Respond to emergencies using appropriate defensive tactics and life-saving measures.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED