Residential Manager Community Living Ga
About The Position
The Residential Manager manages assigned Community Living Arrangement (CLA) supported living homes, ensuring that residents’ needs are met, the homes are maintained, and regulatory requirements are followed. The manager supervises, trains, and supports Direct Support Professionals (DSPs), coordinates staffing and activities, and assists the Director, Coordinator, and other administrative staff with Georgia CLA operations. The role works 40 hours per week and is on call 24/7 for emergencies in the assigned homes; it may require contacting others for assistance or going to a home to respond. The manager oversees household affairs and budgets, including meals, cleanliness, laundry, supplies, receipts, bills, and residents’ spending money. The manager ensures staffing coverage, shift schedules, training, required documentation, medication administration and records, appointments, activities, transportation, and submission of daily, weekly, and monthly paperwork. The position also involves attending meetings and appointments, keeping leadership informed about staff and resident matters, and overseeing the homes’ condition and maintenance. The Residential Manager directly supervises assigned DSPs, including mentoring and training, performance appraisal, employment documentation, discipline, addressing complaints, and resolving problems under the direction of the Coordinator or Director. A high school diploma or equivalent is required; a post-secondary degree is preferred. The position also requires a physician-approved physical examination, completion of specified work-capacity requirements, a Medication Administration Course, a valid driver’s license, and required orientations and ongoing training.
Requirements
- High school diploma or equivalent.
- Successful completion of a physician-approved physical examination.
- Successful completion of the Work Capacity Requirements listed in the job description addendum.
- Successful completion of the Medication Administration Course.
- Valid driver’s license.
- Successful completion of required orientations and ongoing training.
- Willingness to work with individuals who are not related to the employee in a family atmosphere.
- Interest in helping individuals with physical and mental challenges achieve their full potential.
- Ability to perform the essential duties satisfactorily.
Nice To Haves
- Post-secondary degree preferred.
- Supervisory experience.
- Experience working as a Direct Support Professional (DSP).
Responsibilities
- Manage assigned supported living homes and ensure residents’ needs and applicable regulatory requirements are met.
- Oversee household affairs, including meal preparation, cleanliness, laundry, and provision of food, supplies, and residents’ personal items.
- Manage household budgets and residents’ spending money; retain receipts according to guidelines and promptly submit bills and mail to the Coordinator or Director.
- Supervise, train, and support assigned DSPs; ensure shifts are covered according to staffing plans, minimize overtime, and monitor staff clock-in and clock-out records.
- Train DSPs and substitute staff on individual-specific plans, protocols, documentation, and computer-based daily notes.
- Ensure daily notes for every house and shift are completed promptly and meet required standards and reflect ISP actions and outcomes.
- Ensure individual-specific training and mock fire drills are completed on a DSP’s or substitute’s first day in the home and submitted to the Coordinator or Director by the next business day.
- Prepare weekly shift schedules and submit them by Monday; keep the Coordinator or Director informed about coverage and changes.
- Complete and submit required daily, weekly, and monthly paperwork on time, including schedules, activity plans, attendance, transportation sheets, check requests, budgets, receipts, behavior data, sleep data, and other tracking data.
- Check documentation when working, including transportation sheets, daily notes, sleep data, tracking logs, and medication administration records.
- Attend meetings and medical appointments; monitor appointment information, prevent scheduling conflicts, and notify the nurse if rescheduling is needed.
- Plan weekly activities and outings with residents, align them with ISP or plan goals, and arrange transportation and funds; send schedules to the Coordinator or Director and communicate changes.
- Ensure medications are administered and documented as prescribed; review medications and medication records, including controlled-medication records and shift verification sheets.
- Check mailboxes at the main Ringgold Center each day and complete scheduled monthly medication transitions and returns of old medications.
- Attend COS meetings and keep the Director and Coordinator informed about staff issues, resident matters, and family concerns.
- Follow staffing schedules to minimize overtime, seek house staff to fill open shifts, and work uncovered shifts when substitute staff cannot be scheduled.
- Oversee the condition, cleanliness, and maintenance of assigned homes and promptly report maintenance or repair issues, especially urgent ones.
- Respond to emergencies in assigned homes while on call, including arranging assistance or going to the home when necessary.
- Carry out supervisory responsibilities, including mentoring and training, professional communication, performance appraisals, employment documentation, discipline, addressing complaints, and resolving problems under the Coordinator’s or Director’s direction.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
