Community Manager - Canton, GA

RangeWater Real Estate • Canton, GA

2d • Onsite

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures that property operations comply with company policies and procedures and all laws and regulations governing multifamily housing operations.

The manager oversees employees and property performance; pursues revenue goals through sales, marketing, and leasing strategies; manages budgeting, forecasting, profitability analysis, financial records, reporting, and invoicing; and monitors market trends and industry developments. The role also manages lease enforcement, client and owner relationships, contractors and vendors, property safety and appearance, maintenance service standards, and resident complaints. The manager may also perform other duties as assigned.

The position is scheduled for 40 hours in a regular work week. The work is based in an office, with frequent exposure to outdoor conditions. Weekend availability is required when scheduled. Routine local travel may be needed for business errands, meetings, or training; non-local business travel may also be required.

Requirements

• High school diploma or GED equivalent.
• One to three years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
• One to three years of multifamily property management experience.
• Advanced communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Current valid driver’s license.
• Available to work weekends when scheduled and able to perform essential job functions unaccompanied.
• Able to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Frequently able to stand, walk, reach, climb, stoop, and squat; intermittently able to sit and perform keyboard work.

Nice To Haves

• Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Manage team members and conduct employee evaluations; interview, hire, orient, and train new hires.
• Meet targeted revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
• Perform budget modeling, forecasting, profitability analysis, and management; complete financial records, documents, and reports; manage invoicing.
• Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
• Keep informed about changes in technology, the industry, standards, leasing and sales tools, and processes.
• Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action as outlined in lease agreements.
• Manage client and owner relationships by conducting property tours, providing performance updates, and meeting with clients as needed.
• Manage contractors and vendors.
• Oversee property safety, cleanliness, general appearance, and curb appeal; report mechanical or electrical equipment malfunctions and employee, visitor, or resident injuries or accidents.
• Ensure the property maintenance team complies with company standards for service requests.
• Resolve customer complaints and issues.
• Shop competitors and build relationships within the market and industry.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability coverage.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for savings in rent, depending on the property and ownership.
• Cell phone allowance.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED