Community Manager - Canton, GA
About The Position
The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established financial and operational goals. The role ensures the property operates in compliance with company policies and procedures, as well as laws and regulations governing multifamily housing operations. The position oversees team performance, leasing and marketing, budgeting and financial records, resident and client relations, vendors and contractors, and property safety, maintenance, cleanliness, and appearance. The role is based in an office environment with frequent exposure to outdoor conditions and requires routine local travel, with non-local travel potentially required.
Requirements
- High school diploma or GED equivalent.
- One to three years of supervisory experience, including the ability to hire, lead, direct, evaluate, and manage team members.
- Current valid driver's license.
- Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Ability to perform the essential job functions unaccompanied.
- Availability to work weekends when scheduled.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
- Ability to perform routine local travel for business errands, meetings, and training; non-local business travel may also be required.
Nice To Haves
- One to three years of multifamily property management experience.
- Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
- Strong proficiency with property management software, preferably Entrata, Yardi, and/or One Site.
Responsibilities
- Manage team members, conduct employee evaluations, and interview, hire, orient, and train new hires.
- Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies.
- Identify areas for property improvement.
- Model budgets, forecast, analyze profitability, and manage financial performance.
- Complete financial records, documents, and reports, and manage invoicing.
- Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
- Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
- Enforce leases through apartment inspections, evictions, collections, notifications, and other lease-related processes, taking appropriate action.
- Manage client and owner relationships by conducting property tours, providing performance updates, and meeting with clients as needed.
- Manage contractors and vendors.
- Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
- Ensure the property maintenance team follows company standards for service requests.
- Resolve customer complaints and issues.
- Monitor competitors and build relationships in the local market and industry.
- Perform other duties as assigned.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life and short-term disability coverage.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
