Assistant Community Manager - Residential
About The Position
The Assistant Community Manager supports the Community Manager with the day-to-day operations of a residential apartment community. The role focuses on rent collection, resident relations, leasing support, and administrative tasks, while maintaining accurate records, providing a high level of customer service, and promoting Decron Properties’ values. This position operates on-site at the apartment community and follows a Tuesday through Saturday schedule. Compensation is hourly pay plus commissions. The role may involve weekend or extended hours as needed, coverage at other communities, and other duties assigned by management.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in property management, leasing, or administrative support.
- Strong organizational, communication, and customer service skills.
- Proficiency in Microsoft Office and property management software such as Yardi or RealPage.
- Understanding of Fair Housing laws and rental regulations.
- Ability to work weekends and/or extended hours as needed.
Nice To Haves
- Associate degree in Business, Real Estate, or a related field.
- Previous experience in a support or assistant management role within property management.
Responsibilities
- Assist with daily operations, resident communications, and leasing activities.
- Process rent payments, track delinquencies, and assist with collections.
- Assist in coordinating resident move-ins and move-outs and maintaining compliance documentation.
- Support the Community Manager with budget monitoring and financial reporting.
- Address resident inquiries and concerns in a timely and professional manner.
- Maintain accurate resident records, files, and documentation in accordance with company policies.
- Post and process legal notices related to rent collection or lease compliance and support eviction procedures in accordance with local laws.
- Support leasing efforts with tours, application processing, and lease signing as needed.
- Contribute to resident retention efforts, community events, and marketing campaigns.
- Ensure compliance with Fair Housing laws and company policies and procedures.
- Assist with vendor coordination and maintenance follow-up.
- Provide coverage at other communities as needed.
- Participate in team meetings, training, and company events.
- Uphold and model the company's core values.
Benefits
- Medical, dental, and vision benefits for full-time positions.
- Vacation.
- Sick leave.
- Holiday benefits.
- 401(k).
- Free life insurance.
- Corporate events.
- Hourly pay plus commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
