Assistant Community Manager - Residential

Decron•Kent, WA

1d•Onsite

About The Position

The Assistant Community Manager supports the Community Manager with day-to-day operations of a residential apartment community. The role focuses on rent collection, resident relations, leasing support, and administrative tasks, while helping maintain accurate records, provide a high level of customer service, and promote Decron Properties’ values. The position operates on-site at the apartment community and follows a Tuesday-through-Saturday schedule. Compensation is hourly pay plus commissions. The posting describes vacation, sick and holiday time, 401(k), free life insurance, medical, dental and vision coverage, and other benefits for full-time positions. Team members are expected to model the company’s values of Integrity, Community, Joy, Pride, Personal Responsibility, and Continuous Improvement. Decron Properties is an Equal Opportunity Employer and participates in E-Verify. This job description is not an exhaustive list of duties, and management may modify or assign duties as needed.

Requirements

High school diploma or equivalent.
At least 1 year of experience in property management, leasing, or administrative support.
Strong organizational, communication, and customer service skills.
Proficiency in Microsoft Office and property management software such as Yardi or RealPage.
Understanding of Fair Housing laws and rental regulations.
Ability to work weekends and/or extended hours as needed.
Ability to lift up to 25 pounds.

Nice To Haves

Associate degree in Business, Real Estate, or a related field.
Previous experience in a support or assistant management role within property management.

Responsibilities

Assist with daily operations, resident communications, and leasing activities.
Process rent payments, track delinquencies, and assist with collections.
Assist in coordinating resident move-ins and move-outs and compliance documentation.
Support the Community Manager with budget monitoring and financial reporting.
Address resident inquiries and concerns promptly and professionally.
Maintain accurate resident records, files, and documentation in accordance with company policies.
Post and process legal notices related to rent collection or lease compliance and support eviction procedures in accordance with local laws.
Support leasing with tours, application processing, and lease signing as needed.
Contribute to resident retention efforts, community events, and marketing campaigns.
Ensure compliance with Fair Housing laws and company policies and procedures.
Assist with vendor coordination and maintenance follow-up.
Support marketing and resident event efforts.
Provide coverage at other communities as needed.
Participate in team meetings, training, and company events.
Perform other duties as assigned.