Community Manager, Multi-Site - Residential
About The Position
The Multi-Site Community Manager oversees the daily operations and performance of multiple residential apartment communities, comprising 567 units across Los Angeles Rent Control, Westside Terrace, and The Palms. The role is responsible for ensuring each community meets or exceeds financial, occupancy, and customer service goals. The manager directs on-site teams, manages budgets, and ensures compliance with company policies and legal requirements while promoting Decron Properties’ values. The position involves regular travel and site visits across assigned communities, working in both office environments and on-site. The manager reports performance metrics and strategic updates to the Residential Portfolio Manager and may support onboarding, marketing, and company-wide initiatives as needed.
Requirements
- High school diploma or equivalent required.
- At least 5 years of experience in multifamily property management, including at least 2 years managing multiple locations.
- Strong financial and operational acumen.
- Excellent communication, leadership, and interpersonal skills.
- Proficiency in property management software such as Yardi or RealPage.
- In-depth knowledge of Fair Housing laws, landlord-tenant regulations, and budgeting.
- Ability to work weekends or extended hours as needed.
- Ability to frequently walk communities, including stairwells and outdoor areas.
- Ability to lift up to 25 pounds.
- Ability to communicate clearly and effectively in person, by phone, and electronically.
- Ability to travel locally between communities.
Nice To Haves
- Bachelor’s degree in business, Real Estate, or a related field.
- CAM, ARM, or CPM certification.
- Experience managing multiple properties with diverse operational needs.
Responsibilities
- Oversee day-to-day operations at multiple residential communities.
- Directly supervise on-site Assistant Managers, Leasing Staff, and Maintenance Staff.
- Develop, manage, and analyze budgets, occupancy, collections, and expenses for each community.
- Ensure consistent operational standards across all sites.
- Lead performance management and staff development at each location.
- Monitor and address resident satisfaction, concerns, and retention.
- Ensure communities comply with Fair Housing, OSHA, local regulations, and company policies.
- Conduct regular site visits and property inspections.
- Partner with Maintenance Supervisors to maintain physical asset condition and service response times.
- Report performance metrics and strategic updates to the Residential Portfolio Manager.
- Travel between sites.
- Assist in onboarding new community team members.
- Support marketing efforts across communities during lease-up or high-turnover periods.
- Participate in company-wide initiatives, training, and events as needed.
- Perform other duties as assigned.
- Uphold and model the company’s core values: Integrity, Community, Joy, Pride, Personal Responsibility, and Continuous Improvement.
Benefits
- Competitive salary.
- Commissions (position specific).
- Medical, dental, and vision benefits, plus more, for full-time positions.
- Vacation, sick leave, and holiday benefits.
- 401(k).
- Free life insurance.
- Corporate events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
