Residential Manager - Group Home

ZEPF CENTER•Toledo, OH

About The Position

The Residential Manager administers the overall operation of two eight-bed, ODMH-licensed residential care facilities for adults diagnosed with severe and persistent mental illnesses. The role oversees residents’ residential treatment and the operation of both facilities, including staffing and some minimal maintenance. Although formally scheduled for 40 hours per week, the manager is expected to be available as needed to provide supervision, coverage, and problem solving. Zepf Center is a trauma-informed behavioral health and substance use disorder provider serving Lucas County and Northwest Ohio. Its services include psychiatric care, substance abuse treatment, case management, residential services, crisis care, therapy, career development, wellness, and primary care.

Requirements

Associate degree in a mental health-related field of study.
Two to four years of experience in residential services.
Professional approach in relationships with staff, clients, other agencies, and the public.
Ability to communicate well.
Ability to work independently and follow through without extensive direction.
Detail-oriented.
Demonstrate knowledge of the agency’s mission, vision, goals, philosophy, policies, and procedures.
Demonstrate professionalism, teamwork, and adherence to agency and/or professional codes of ethics.
Strive to improve personal and agency operations and incorporate continuous quality improvement techniques into work activities.
If driving company vehicles, have a valid driver’s license and be eligible for coverage under the agency’s commercial insurance carrier.
If driving a personal vehicle for business, provide proof of insurance.

Nice To Haves

Bachelor’s degree.
Administrative or supervisory experience in a licensed residential facility.

Responsibilities

Administer daily facility activities, including staff scheduling, menu planning, grocery shopping, inventory, administrative meetings, and other tasks needed for smooth operation.
Facilitate interdisciplinary treatment team meetings and develop Individualized Service Plans (ISPs) with residents, guardians, residential staff, and CSP staff.
Monitor compliance with residential services in each ISP by reviewing daily shift log notes and monthly summaries.
Counsel residents as needed regarding their ISP and continued residence in the facility.
Facilitate screening of prospective residents, communicate with the Lucas County Enrollment Center as required, notify CSP staff of vacancies, and orient new residents to the facility, other residents, and the program.
Maintain compliance with state licensure requirements.
Maintain financial accountability systems for residents’ checks handled by facility staff, including rent, allowances, and employment checks.
Attend clinical and administrative meetings as necessary.
Maintain facility policy and procedure manuals and documentation systems required to meet applicable standards.
Work with residents and staff to design and implement communal living codes.
Meet regularly with involved family members and legal guardians to discuss resident progress and include them in treatment planning when appropriate.
Maintain staffing levels, hire and orient staff, and train, supervise, and evaluate designated subordinate staff.
Ensure property and equipment are maintained by reporting maintenance needs to appropriate staff.
Manage the Residential On Call system, including facilitating staff scheduling meetings, posting schedules, and maintaining pagers.
Perform other duties as assigned.