Residential Maintenance Supervisor

Family Residences and Essential Enterprises, Inc.

96d•$66,300 - $66,300•Onsite

About The Position

The Residential Maintenance Supervisor oversees maintenance needs across FREE residential properties and directly supervises maintenance technicians assigned to each site. Reporting to the Sr Property Director, this position manages repairs and upkeep of residential equipment, buildings, and grounds; coordinates maintenance personnel and contractors; and plans and monitors projects to meet scope, schedule, budget, policy, and regulatory requirements. The role also includes staff supervision and development, vehicle fleet and inventory oversight, and timely completion of required records and reports. The position is performed in person and requires travel between FREE locations. The supervisor must be available during inclement weather and emergencies as needed, and must participate in required events, meetings, reviews, and committees, including those outside standard working hours. Physical requirements include sitting, walking, and standing for prolonged periods of at least eight hours, communicating verbally and in writing, operating standard office equipment, and potentially lifting or moving light items. Reasonable accommodations may be provided where they do not cause undue hardship.

Requirements

High school diploma or equivalent.
At least five years of experience in janitorial/custodial work or facilities maintenance.
At least two years of supervisory or management experience.
Knowledge of basic carpentry, wallboard repair, painting, plumbing, and electricity.
Proficiency with mobile technology and applications, including adding photos.
Some familiarity with spreadsheet and communication software.
Strong leadership and staff management skills.
Knowledge of commercial cleaning practices, equipment, and floor care, including stripping, waxing, and polishing.
Ability to respond calmly and effectively to emergency situations.
Strong scheduling and problem-solving skills.
Effective interpersonal, organizational, verbal, and written communication skills.
Ability to work across multiple sites and environments.
Demonstrated ability to lead teams with flexibility and professionalism.
Valid driver’s license and ability to satisfy the organization’s driver criteria.
Availability during inclement weather and emergency situations to assist as needed.

Nice To Haves

Certificate in a related maintenance field.

Responsibilities

Directly supervise and manage the day-to-day activities of maintenance staff and communicate with the Sr Property Director as needed.
Identify and lead repairs of potential equipment and safety issues at residential sites.
Manage repairs and maintenance of residential equipment, buildings, and grounds.
Review maintenance work orders, assign personnel, and follow up until work is complete.
Oversee contractors on daily and major capital projects to ensure the agreed scope is followed.
Design, plan, execute, and monitor projects from initiation through completion, meeting scope, schedule, and budget objectives.
Ensure bidding, procurement, and contract awards follow established policies, procedures, and regulatory requirements throughout the project life cycle.
Coordinate contractor, inspector, and vendor schedules to meet site needs without disrupting day-to-day service delivery.
Ensure leaves, snow, and ice are removed and sidewalks are clean and safe.
Supervise, train, evaluate, and observe assigned staff.
Interview, hire, develop, and retain high-quality staff.
Manage the vehicle fleet, including maintenance, oversight, and accurate use tracking.
Complete required weekly and monthly reports accurately and on time.
Maintain and control equipment inventory and ensure budget adherence.
Ensure required paper and electronic documentation is completed and processed promptly and meets quality and compliance requirements.
Communicate respectfully with people supported, supervisors, colleagues, and community members; protect confidential information; meet safety training requirements, follow safety policies, report unsafe conditions, and help prevent accidents and health risks.
Coordinate, support, attend, and participate in required events, meetings, reviews, and committees, including those outside standard working hours.
Meet job requirements, remain compliant, and adhere to FREE’s ethical standards, policies, procedures, operating standards, and applicable laws and regulations.
Implement continuous quality improvement for department services and administrative functions.
Assist with development, implementation, and administration of Human Resources policies and programs, including Equal Employment Opportunity and Affirmative Action compliance.
Perform other duties as assigned.