Residential Installation Technician
CPI Security•Charlotte, NC
•Onsite
About The Position
We are seeking a Residential Installation Technician in Charlotte, NC to install home security solutions for residential customers. The role combines technical installation work with customer service and opportunities to offer additional products. Compensation includes hourly paid training and uncapped commission, with annual average earnings listed as $45,000 to $60,000. Company equipment and ongoing training are provided, with career mobility opportunities available.
Requirements
- High school diploma or equivalent.
- Strong customer service skills.
- Ability to handle payments and complete accurate paperwork.
- Detail-oriented, with the ability to follow technical instructions and observe safety standards.
- Ability to represent the company professionally and maintain product knowledge.
Nice To Haves
- Experience with construction, cable installation, or low-voltage systems.
Responsibilities
- Install security systems for residential clients according to job specifications and customer needs.
- Build positive customer relationships and offer solutions to enhance customers’ security experience.
- Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations.
- Test systems to verify performance and instruct customers on equipment use.
- Maintain inventory and process paperwork.
- Support the training of new installation technicians.
- Represent the company professionally and maintain knowledge of product features, pricing, and promotions.
- Handle customer payments and complete accurate paperwork.
Benefits
- Company fuel card.
- Company-provided equipment, including a vehicle, iPhone, and iPad.
- Comprehensive, ongoing training, including leadership development.
- Career mobility opportunities.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Short-term and long-term disability insurance options.
- Life insurance options.
- Company-paid holidays, a floating holiday, and PTO.
- Free monitored security system after 90 days.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
