Residential House Manager - Baltimore County

Aspire Living & Learning • Baltimore County, Maryland, MD

1d • Onsite

About The Position

Aspire Living & Learning is seeking a motivated Program Manager to oversee day-to-day services for adults with developmental disabilities in Baltimore County. The role is responsible for programmatic and operational management that supports individuals in reaching their fullest potential, receiving appropriate clinical and medical services, and living with choice, dignity, and community inclusion. The manager mentors, develops, and supervises shift supervisors and direct care staff; monitors staffing schedules; and ensures compliance with agency policies, licensing and certification standards, and applicable state and federal regulations.

The position coordinates medical, psychiatric, and social-emotional services; provides program oversight for records and program and vehicle safety; and supports ISP/IEP goals, documentation, data collection, community activities, and daily living. It includes fiscal oversight under the guidance of the Program Director, administrative responsibilities such as performance appraisals and scheduling, and training employees as assigned. The manager may assist with clinical assessments and ISP assessments, provide or arrange training and consultation, administer medication when required, assist residents with daily living skills and behavioral and habilitative plans, and assume on-call duties as required. The role also collaborates with internal departments and external stakeholders, and works with the People Team on corrective action when necessary. Location: Catonsville, Baltimore County. Pay: $48,000 annually.

Requirements

• Bachelor’s degree in Human Services or a related field, or an equivalent combination of education and experience.
• High school diploma or GED.
• Experience supporting individuals with disabilities and challenging behaviors.
• Excellent interpersonal, organizational, and communication skills.
• Empathy, enthusiasm, and dedication to helping others.
• Access to reliable transportation.
• In some locations, a valid U.S. driver’s license, vehicle, and auto insurance may be required, with at least three years of driving experience; some positions may require using a personal vehicle to transport supported individuals, depending on program needs.

Nice To Haves

• Previous supervisory experience is strongly preferred.
• Basic computer skills.
• Experience using Therap is a plus.

Responsibilities

• Oversee day-to-day program operations and services for adults with developmental disabilities.
• Mentor, develop, supervise, and provide developmental guidance to shift supervisors and direct care staff.
• Maintain and monitor staffing schedules and complete administrative tasks, including employee performance appraisals.
• Ensure adherence to organizational policies, DDS, funding agency, state and federal regulations, and licensing and certification standards.
• Coordinate services addressing supported individuals’ medical, psychiatric, and social-emotional needs.
• Provide fiscal oversight under the guidance of the Program Director, including managing cash on hand, PEX, and receipts.
• Oversee required record keeping and program and vehicle safety.
• Support individuals’ choices, rights, dignity, community engagement, ISP/IEP goals, daily living skills, and behavioral and habilitative plans.
• Assist with clinical assessments and oversee ISP assessments as needed.
• Administer medication when required.
• Provide in-house and agency-contracted training and consultation, conduct training as assigned, and ensure employees receive necessary regulatory training and guidance.
• Coordinate and collaborate with internal and external stakeholders, including other departments, agencies, parents, and guardians.
• Work with the People Team to plan and implement corrective action when necessary.
• Assume on-call responsibilities as required.
• Accept reassignment and perform additional responsibilities assigned by supervisors or team leaders.

Benefits

• Comprehensive health, dental, and vision insurance, with vision coverage included at no extra cost.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Lifestyle Spending Accounts through JOON for wellness, fitness, commuting, childcare, pet care, and more.
• 403(b) retirement plan with a 100% employer match on contributions up to 2% of salary.
• Paid sick, personal, and vacation days, plus holidays.
• Training, leadership and management courses, mentorship, and career advancement opportunities.
• Employer-paid life and disability insurance.
• Employee Assistance Program (EAP).
• Telehealth services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager