Residential House Manager

National Children's Center•Washington, DC

About The Position

National Children’s Center, Inc. (NCC) is a nonprofit provider of services for people with intellectual and developmental disabilities in the Washington metropolitan area. Its mission is to provide a lifetime of opportunities for people with intellectual and developmental disabilities. The Residential House Manager is responsible for the safety, welfare, training, and overall operations of residents in a residential program. The manager applies best practices to ensure clinical and environmental supports are in place for quality, person-centered services. As a member of residents’ interdisciplinary planning teams, the manager also provides direct care in supervised residential settings to promote residents’ growth, independence, and dignity. The role supervises staff, ensures compliance with regulatory requirements and organizational protocols, and maintains relationships with referral and sponsoring agencies and regulatory bodies. The position requires availability on call 24/7.

Requirements

Valid driver’s license.
Two years of experience working with people with disabilities, or qualifying education and experience as specified: a high school diploma or GED with two years of cumulative experience; an associate’s degree with an emphasis in Human Services, with or without experience; or a bachelor’s degree in Psychology or a related field, with or without experience.
CPR and First Aid.
Ability to be on call 24/7.
Ability to supervise multiple staff members.

Responsibilities

Support residents’ safety, well-being, and plans of care.
Ensure scheduled medical appointments are completed, consult with the Nurse, assist during medical emergencies, arrange transportation and staffing, and communicate with nursing and medical services staff.
Mentor and supervise Direct Support Professionals and support their hiring.
Schedule and participate in onsite training for new hires, coordinating individualized training with the Program Coordinator and Nurse.
Visit assigned sites biweekly and ensure environmental checks confirm homes and living areas are safe, clean, and sanitary.
Ensure residents’ environments are person-centered and reflect their wishes.
Complete individual attendance records and submit them to the Program Coordinator; ensure progress notes and attendance are completed electronically for billing.
Provide opportunities for residents to determine their preferences for daily activities and facilitate person-centered choices.
Coordinate care when a resident is in crisis and communicate with the team.
Communicate with management and staff as part of the treatment team regarding events.
Coordinate with day programs, transportation providers, and work locations when a resident will be absent or has an appointment, emergency, court hearing, or planned vacation.
Ensure homes have groceries and other supplies, including cleaning and laundry supplies.
Ensure assigned vehicles comply with NCC policies.
Account for financial expenses in the Concur electronic filing system.
Assist with internal and external monitoring, surveys, and audits to ensure compliance.
Administer medication to residents as needed.
Remain available during and after regular business hours to address emergencies and concerns.
Complete staff schedules and payroll for assigned staff.
Perform other duties as assigned.