Residential House Manager
About The Position
AccessPoint RI is seeking a dedicated and compassionate Residential House Manager to lead residential teams and create environments where individuals with developmental disabilities can thrive. The position provides leadership and oversight for day-to-day operations of assigned residential services, including 24-hour licensed group homes and in-home and community-based supports. The manager ensures services are delivered safely and consistently and reflect each individual's goals, preferences, choices, and needs. This hands-on leadership role combines staff supervision, program coordination, quality management, and person-centered support. The manager coaches and develops Direct Support Professionals, oversees daily program operations, monitors service quality, and collaborates with families, guardians, clinical and nursing teams, senior leadership, and BHDDH. The role supports individuals in building independence and relationships, participating in their communities, and making choices about everyday life.
Requirements
- Be at least 18 years of age.
- Valid driver's license and acceptable driving record.
- Access to and ongoing provision of an insured automobile.
- At least two years of experience supporting people with developmental disabilities (IDD).
- Ability and willingness to complete CPR, NCI, Human Rights, Management, and other required training under agency protocols.
- Effective written and oral communication skills.
- Ability to read, comprehend, and implement agency policies and procedures; provide instruction; and exercise varying degrees of independent judgment and discretion.
- Ability to respond to emergency situations at all times.
- Working knowledge of basic computer skills, including Microsoft Word, Excel, and payroll systems.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Demonstrate AccessPoint RI's mission and values, including courtesy, cooperation, fairness, honesty, and objectivity in interactions with residents and colleagues; adhere to the leadership Code of Conduct and Ethics.
- Provide on-call coverage as needed and respond to emergency situations.
- Plan, organize, and facilitate Individual Service Plans; manage staff meetings, agendas, and minutes.
- Review and approve time sheets and mileage sheets according to agency policy before submission.
- Conduct annual staff evaluations and schedule, conduct, and document monthly supervision meetings with Direct Support Professionals.
- Follow Human Resources procedures, including assisting staff with FMLA, workers’ compensation claims, and progressive discipline issues; follow Collective Bargaining Unit procedures.
- Follow vehicle maintenance policy, including maintenance sheets, car washes, required maintenance, and reports to maintenance.
- Directly supervise Direct Support Professionals and the Assistant Manager in assigned programs; occasionally cover non-assigned locations due to absence or leave.
- Oversee client case records and promote professional relationships and teamwork by empowering the Assistant Manager and Direct Support Professionals.
- Encourage new and familiar experiences that may become future goals for individuals; support community participation and oversee ISP goals.
- Ensure necessary household supplies, including food, cleaning supplies, personal items, and funds, are available and stored according to policy.
- Maintain the house logbook daily and ensure documentation is completed each day according to policy.
- Ensure the home is maintained and clean and that daily cleaning schedules are completed.
- Monitor medication protocols, ensure staff medication-administration training is current, and ensure staff follow medical protocols under RN supervision.
- Ensure medications are ordered on time; review medication administration sheets for accuracy; report inconsistencies or omissions and follow up promptly on medication errors.
- Assist with coverage of medical appointments as needed.
- Follow and ensure adherence to infection-control, bloodborne-pathogen, safety, and emergency procedures.
- Collaborate with the Assistant Manager and fellow managers to ensure coverage at all times.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
