Residential Homeless Services Case Worker On-Call (Overnights and Weekends)
About The Position
Catholic Charities Diocese of Joliet is seeking a Residential Homeless Services Case Worker to support its Community Services Division. This on-call role covers overnights and weekends and involves managing the facility while helping ensure the safety of clients, staff, and volunteers. The worker maintains daily routines and facility cleanliness, responds to a 24-hour crisis line, provides crisis intervention and case management, assesses eligibility for assistance programs, maintains records, and connects clients with community resources. The position requires sound judgment, prompt responses to emergencies, and respectful, non-judgmental support for people and families in crisis.
Requirements
- High school diploma or equivalent required.
- At least 21 years of age.
- Ability to work with individuals and families in crisis situations.
- Ability to work with diverse ethnic, racial, and social backgrounds.
- Ability to provide services in a warm, non-judgmental manner.
- Proficiency in Microsoft Office applications.
- Strong verbal and written communication skills and fluency in spoken English.
- Pass background clearance and TB test.
- Valid driver's license, reliable transportation, and proof of liability insurance.
Nice To Haves
- Bachelor's degree in human services preferred.
- At least one year of experience in social work, crisis intervention, or counseling preferred.
Responsibilities
- Operate as a member of the Community Services Division team, managing the facility and ensuring the safety of clients, staff, and volunteers.
- Implement daily routines and maintain facility cleanliness and order.
- Respond to the 24-hour crisis line using crisis intervention, intake, diversion, and referral skills.
- Make sound judgments and provide appropriate client services.
- Respond promptly to emergencies in accordance with established guidelines.
- Provide case management support services based on client needs.
- Assess client eligibility for assistance programs and maintain records.
- Complete daily checklists and shift exchanges to support program continuity.
- Advocate for clients and provide referrals to community resources.
- Perform other duties as assigned within the guidelines of the position.
Benefits
- Competitive pay
- Outstanding benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
