Residential Homeless Services Case Worker - Part Time

Catholic Charities, Diocese of Joliet•Joliet, IL

12d•$22 - $22

About The Position

The Residential Homeless Services Case Worker is part of the Community Services Division team and supports program participants through service coordination, meals, intake, crisis intervention, safety monitoring, referrals, and documentation. The role also communicates program policies, assists volunteers, and provides outreach and daily support to Permanent Supportive Housing (PSH) residents. The position is part time, with work hours on Saturdays and Sundays from 5:00 a.m. to 2:00 p.m.

Requirements

High school diploma or equivalent required.
At least 21 years of age.
Ability to work with individuals and families in crisis situations.
Ability to work with diverse ethnic, racial, and social backgrounds.
Warm, non-judgmental manner when relating to individuals.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills and fluency in spoken English.
Pass background clearance, TB test, and other required testing.
Valid driver's license, reliable transportation, and proof of liability insurance.

Nice To Haves

Bachelor's degree in human services preferred.
Minimum of one year of experience in social work, crisis intervention, or counseling preferred.

Responsibilities

Operate as a member of the Community Services Division team.
Coordinate services and meals for participants, including intake and crisis intervention.
Maintain safety and security through bag checks, operation of a metal detector, locker searches, and monitoring.
Respond to emergencies promptly using established guidelines.
Provide screening, assessment, crisis intervention, referral, and linkage.
Communicate policies and regulations to participants and ensure compliance.
Register participants and volunteers, and maintain statistical records and documents.
Assist volunteers with meals, hospitality, and program assistance.
Enter accurate documentation into the HMIS system and support client progress.
Provide outreach and daily support as needed to Permanent Supportive Housing (PSH) residents.
Perform other duties as assigned within the guidelines of the position.
Adhere to the Agency’s Code of Ethics and conduct responsibilities in accordance with the Employee Handbook.