Residential Case Worker

Brown Medicine•Central Falls, RI

11d•$18 - $27•Onsite

About The Position

The Residential Case Worker supports residents’ success, satisfaction, and ownership in their living and working environments through skills training and relationship building. The role helps maintain a safe, clean, therapeutic residential environment and provides client-driven services focused on quality care and recovery. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The position provides residential and community-integration support, treatment-service coordination, documentation, and crisis response. The worker may be assigned to cover shifts at any residential program and travel between programs. Work is an evening shift on a rotating schedule, with alternate weekends and holidays required; shifts are eight hours. The employee must remain until appropriately relieved, which may result in two consecutive shifts.

Requirements

High school diploma or GED.
Flexibility to work the posted and assigned schedule, including weekends and holidays.
Ability to perform routine household chores involving lifting and bending.
Ability to communicate face to face and by telephone with clients and staff.
Ability to obtain and maintain CPR certification and first-aid training, and to monitor clients’ vital signs as required.
Valid chauffeur’s license and ability to use a program van or personally owned vehicle to transport clients to programs and appointments, respond to medical emergencies, and assist with disaster evacuations.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to complete required clinical and administrative documentation and write correspondence, reports, and care plans.
Ability to present information effectively in one-on-one and group settings to clients and employees.
Ability to access emergency resources, manage crises effectively, and help ensure the safety of clients and colleagues.
Ability to maintain current knowledge of organizational policies, procedures, protocols, and guidelines and ensure compliance.
Ability to solve practical problems and handle varied situations with limited standardization.
Ability to interpret written, oral, and diagram-based instructions.
Ability to successfully complete required training and certifications.
Sufficient oral and written communication skills, including speech, grammar, spelling, and legibility, for effective communication.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, manually or with a calculator.
Ability to follow agency ethics and codes of conduct, comply with policies and procedures, and protect confidential client information by accessing or disclosing it only as necessary for job duties and authorization.
Ability to recognize the sensitive and private nature and legal status of client information.
Ability to use hands to finger, handle, or feel objects and office equipment, and to talk and hear.
Ability to walk, sit, reach, and climb frequently; stand, stoop, kneel, crouch, or crawl occasionally; and occasionally lift or move up to 35 pounds.
Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.
Ability to work occasionally in outside weather conditions.

Responsibilities

Cover shifts at any residential program as assigned, including traveling from one program to another.
Facilitate activities-of-daily-living skill building for residential living and community integration, including teaching and supervising medication routines, budgeting, self-preservation skills, and transportation.
Provide opportunities for clients to practice skills and participate in collaborative learning.
Participate in multidisciplinary treatment planning and progress reviews, involving clients whenever possible in planning and evaluation.
Provide, coordinate, and monitor treatment services for assigned clients according to their treatment plans.
Maintain documented contact and coordinate care with clients, families, Gateway staff, consultants, and designated staff at other human-service and medical organizations.
Monitor the effectiveness of services by comparing services provided with treatment-plan outcomes.
Provide shift coverage and perform household maintenance, including cleaning and meal preparation; assist with medical, psychiatric, and behavioral crises, conflict resolution, and symptom management.
Attend supervision and team meetings as required.
Maintain current knowledge of agency policies and procedures.
Help ensure offices and residential programs are safe and secure by checking locks and knowing residents’ whereabouts during the shift.
Schedule and facilitate treatment-plan meetings; use assessment information, diagnostic results, medical records, and client, family, and provider participation to develop and document assessments and treatment plans or reviews in accordance with agency policy.
Screen for substance abuse and provide assessment, treatment planning, counseling or education, and referral as indicated.
Remain on shift until appropriately relieved by another staff member.
Perform other duties as assigned or needed.