Case Worker

THE SALVATION ARMY•Macon, GA

2d•Onsite

About The Position

The Case Worker monitors an assigned caseload of clients participating in a short-term life management program. The position establishes program plans and goals, evaluates client progress through routine meetings with clients and/or staff, and advocates for services that help clients cope functionally with their environment. The Case Worker interviews applicants to determine program eligibility, assesses client needs, develops intake and case plans, and refers applicants to other agencies when they are not appropriate for the program. The role also maintains case records and HMIS entries, meets with clients to evaluate progress, responds to incident reports, and plans or facilitates life management classes. Work is generally performed seated in a normal office environment. A limited amount of physical effort, including walking, standing, and lifting or carrying objects weighing less than 25 pounds, is required for 5–10% of work time.

Requirements

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field.
Two years of experience working in a social or public service environment, including experience assisting the public.
Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid driver’s license.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to perform limited physical effort involving walking, standing, and lifting or carrying light objects weighing less than 25 pounds for 5–10% of work time.

Responsibilities

Interview applicants to determine eligibility for program enrollment under established guidelines and requirements.
Conduct needs assessments, gather pertinent information, and establish program goals for eligible clients; refer applicants to other agencies when they are not appropriate for the program.
Develop intake and case plans and instruct clients in completing paperwork, including goals and budget forms.
Complete orientation check-off forms, obtain release-of-information forms when appropriate, and complete social histories for new clients each week.
Prepare and maintain accurate, complete case records and logs for assigned clients, and enter pertinent information into the Homeless Management Information System (HMIS).
Meet regularly with clients to discuss and evaluate progress and prepare accurate, up-to-date documentation.
Receive incident reports and enforce disciplinary actions for infractions of house guidelines.
Plan, coordinate, and/or facilitate life management classes; obtain speakers and workshop presenters as needed.