Case Worker I
About The Position
Provides comprehensive, structured case management services for emergency shelter residents. Learns and adapts to each resident’s history to determine an effective relationship approach. Develops comprehensive program plans and goals, and evaluates residents’ progress through individual sessions and diagnostic tools. Advocates for community resources and services that help residents resolve or ameliorate the underlying causes of homelessness. The position is based at the PMC-Central Virginia Area Command in Richmond, Virginia. It is a full-time regular role with a Monday–Friday schedule, 8:00 a.m.–4:30 p.m. (40 hours per week), on the day shift. No travel is indicated. The salary range is $20.00–$22.00 per hour.
Requirements
- Associate degree in social work, human services, or a related field from an accredited college or university, and one year of experience providing direct case management social services, including assessing residents’ needs and developing individual, comprehensive, long-term recovery action plans using a wide variety of resources; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in English.
- Ability to communicate clearly and effectively orally and in writing.
- Ability to manage multiple cases effectively and efficiently without becoming frustrated or disorganized.
- Ability to perform a limited amount of physical effort, including walking, standing, and lifting or carrying light objects weighing less than 25 pounds.
Responsibilities
- Conduct resident intake and an initial needs assessment when residents enter the shelter.
- Provide linens, toiletries, and hygiene products, replenishing them as needed during residents’ stays.
- Meet individually with residents to discuss and evaluate their progress, feelings, impressions, changes, and personal growth and development.
- Prepare accurate, up-to-date records documenting individual meetings and resident progress.
- Prepare and maintain case records and logs, ensuring their accuracy and completeness.
- Enter pertinent information into the Homeward Community Information System (HCIS).
- Refer residents to additional counseling resources when needed.
- Maintain awareness of residents’ progress with external case management professionals and work as a team to meet residents’ holistic needs.
- Advocate for community resources and services that help residents address the causes of homelessness.
Benefits
- Paid time off
- Retirement savings plan available
- Supplemental insurance available
- Voluntary life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
