Case Worker I (9301)
About The Position
The Case Worker I provides comprehensive, structured case management services for emergency shelter residents. The role adapts its approach to each resident’s history and needs, develops program plans and goals, and evaluates progress through individual sessions and diagnostic tools. The Case Worker advocates for community resources and services that can help residents resolve or lessen the underlying causes of homelessness. The position is based at the PMC-Central Virginia Area Command in Richmond, Virginia. It is full-time, regular work scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. (40 hours per week), with no travel. Work is performed in a shelter facility.
Requirements
- Associate degree in social work, human services, or a related field from an accredited college or university, and one year of experience providing direct case management social services, including assessing residents’ needs and developing individual, comprehensive, long-term recovery action plans using a wide variety of resources; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in English.
- Ability to communicate clearly and effectively, both orally and in writing.
- Ability to manage multiple cases effectively and efficiently without becoming frustrated or disorganized.
Responsibilities
- Conduct resident intake and an initial needs assessment when residents enter the shelter.
- Provide linens, toiletries, and hygiene products, replenishing them as needed during residents’ stays.
- Meet individually with residents to discuss and evaluate their progress, feelings, impressions, changes, and personal growth and development.
- Prepare accurate, up-to-date records documenting resident sessions and progress.
- Prepare and maintain case records and logs, ensuring they are accurate and complete.
- Enter pertinent information into the Homeward Community Information System (HCIS).
- Refer residents to additional counseling resources when needed.
- Track progress with external case management professionals and work collaboratively to meet residents’ holistic needs.
- Develop comprehensive program plans and goals, evaluate resident progress, and advocate for relevant community resources and services.
Benefits
- Paid time off
- Retirement savings plan available
- Supplemental insurance available
- Voluntary life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
