Residential Homeless Services Case Worker - Part Time

Catholic Charities, Diocese of Joliet•Joliet, IL

About The Position

The Residential Homeless Services Case Worker is a part-time member of the Community Services Division team at Catholic Charities Diocese of Joliet. The role coordinates services and meals for participants and provides intake, screening, assessment, crisis intervention, referrals, and linkages. It also supports safety and security, responds to emergencies, maintains participant and volunteer records, assists volunteers, documents services in HMIS, and provides outreach and daily support to Permanent Supportive Housing residents. The schedule is Saturdays and Sundays, 5:00 a.m. to 2:00 p.m., for 16 hours per week. The listed pay is $22.16–$22.30 per hour.

Requirements

High school diploma or equivalent required.
Must be at least 21 years of age.
Ability to work with individuals and families in crisis situations.
Ability to work with diverse ethnic, racial, and social backgrounds.
Warm, non-judgmental manner when relating to individuals.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills and fluency in spoken English.
Pass required background clearance, TB test, and other required testing.
Valid driver’s license, reliable transportation, and proof of liability insurance.

Nice To Haves

Bachelor’s degree in human services preferred.
At least one year of experience in social work, crisis intervention, or counseling preferred.

Responsibilities

Operate as a member of the Community Services Division team.
Coordinate services and meals for participants, including intake and crisis intervention.
Maintain safety and security through bag checks, operation of a metal detector, locker searches, and monitoring.
Respond to emergencies promptly using established guidelines.
Provide screening, assessment, crisis intervention, referral, and linkage.
Communicate policies and regulations to participants and ensure compliance.
Register participants and volunteers and maintain statistical records and documents.
Assist volunteers with meals, hospitality, and program assistance.
Enter accurate documentation into the HMIS system and support client progress.
Provide outreach and daily support as needed to Permanent Supportive Housing (PSH) residents.
Perform other duties as assigned within the guidelines of the position.
Adhere to the Agency’s Code of Ethics and conduct responsibilities in accordance with the Employee Handbook.