Residential Home Supervisor

ChildServe • Johnston, IA

6d

About The Position

The Residential Home Supervisor manages the day-to-day operations of a 24-hour group home for children and young adults. The role oversees staffing, including hiring, training, coaching, performance management, and staff development; ensures appropriate supervision and standards of care; manages the home’s budget; and maintains a safe, clean, and well-equipped environment. The supervisor serves as a primary contact for residents, partners with families and professionals, coordinates individualized care plans and IPP meetings, and supports quality through regular reviews and documentation. The position also coordinates with regulatory agencies, supports program compliance and effectiveness, develops individualized care programs, and manages educational partnerships and reporting. There is an opportunity to advance to a Group Homes Lead Supervisor position.

The schedule is standard business hours, Monday through Friday, with rotating on-call evenings and weekends. The role has 24/7 accountability and requires flexibility as operational and medical needs arise.

Requirements

• Bachelor’s degree in a human services field.
• At least one year of ICF/DD and supervisory experience.
• QIDP eligibility.
• Strong English communication skills.
• Valid driver’s status with ChildServe.

Nice To Haves

• CMA certification.
• Medication Manager certification.
• CNA certification.

Responsibilities

• Oversee day-to-day team and group home operations.
• Hire, train, coach, and manage the performance of staff; support staff development.
• Ensure proper supervision and care standards.
• Manage the home’s budget.
• Maintain a safe, clean, and well-equipped environment.
• Serve as the primary contact for residents and partner with families and professionals.
• Lead care planning through IPP meetings and coordinate individualized care plans.
• Ensure quality through regular reviews and documentation.
• Coordinate with regulatory agencies and maintain program compliance and effectiveness.
• Develop individualized care programs and support staff training.
• Manage educational partnerships and reporting.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Employee Assistance Program (EAP).
• 403(b) retirement plan with company match.
• Life and disability insurance.
• Paid Time Off (PTO).
• $3,000 hiring bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager