Residential Home Supervisor

ChildServe•Johnston, IA

About The Position

ChildServe is hiring a Residential Home Supervisor to lead the day-to-day operations of a 24-hour group home for children and young adults. The supervisor oversees staffing, including hiring, training, coaching, and performance management; maintains compliance with state regulations and manages the home’s budget; and works with families and professionals to coordinate individualized care plans. The position has potential for advancement to Group Homes Lead Supervisor. The schedule is standard business hours, Monday through Friday, with rotating on-call evenings and weekends. The role carries 24/7 accountability, requiring flexibility to respond to operational and medical needs. A $3,000 hiring bonus is offered.

Requirements

  • Bachelor’s degree in a human services field.
  • At least one year of ICF/DD and supervisory experience.
  • QIDP eligibility.
  • Strong English communication skills.
  • Valid driver’s status with ChildServe.

Nice To Haves

  • CMA certification.
  • Medication Manager certification.
  • CNA certification.

Responsibilities

  • Oversee group home operations and staff, including hiring, training, coaching, supervision, and performance management.
  • Ensure residents receive appropriate supervision and care in accordance with standards.
  • Manage the home’s budget and support staff development.
  • Maintain a safe, clean, and well-equipped environment.
  • Serve as a primary contact for residents and partner with families and professionals.
  • Lead care planning through IPP meetings and coordinate individualized care plans.
  • Conduct regular reviews and documentation to ensure quality of care.
  • Coordinate with regulatory agencies and maintain program compliance.
  • Develop individualized care programs and support staff training.
  • Manage educational partnerships and reporting.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • Employee Assistance Program (EAP).
  • 403(b) retirement plan with company match.
  • Life insurance.
  • Disability insurance.
  • Paid Time Off (PTO).
  • $3,000 hiring bonus.
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