Residential Coordinator

Caregiver • Tyler, MN

20d

About The Position

The Residential Coordinator supports the day-to-day operations of assigned homes and provides hands-on leadership to DSP teams. The role helps ensure homes are staffed and stable, validates required documentation, supports training and onboarding, and coordinates household operations—including inventory, transportation coordination, and maintenance requests—to maintain a safe, compliant, and person-centered environment.

Requirements

• High school diploma or GED.
• Valid state driver’s license.
• Strong organization, follow-through, and documentation skills.
• Ability to operate basic office and computer equipment.
• Ability to lift up to 50 pounds and perform physically demanding work.

Nice To Haves

• Additional education.
• IDD experience; 1–2+ years is recommended.

Responsibilities

• Directly supervise and lead DSP I and DSP II staff through day-to-day staffing oversight, coaching and performance feedback, reinforcement of person-centered practices, and accountability for policy adherence, documentation accuracy, and quality service delivery.
• Support daily operations of assigned homes, including routines, household inventory, menu planning, and transportation coordination.
• Oversee daily support activities and coordinate medical and personal appointments; promptly communicate health or medication changes to the clinical team and AD.
• Provide direct care coverage as needed and ensure continuity of supports during staffing gaps.
• Submit and track maintenance requests, complete weekly home visit guides and home audits, and follow up on identified items.
• Support onboarding and on-the-job training, and ensure training checklists and competency steps are completed and returned according to process.
• Validate that daily notes and service logs, MARs, data sheets, vehicle logs, and timesheets are accurate and submitted on time.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation in accordance with organizational and regulatory requirements.
• Conduct and document routine home safety drills, such as fire drills, and ensure life safety standards are followed according to Company policy.
• Serve as a first-line contact for urgent home-level issues and respond to unexpected events and emergencies according to on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED