RESIDENTIAL CARE COORDINATOR
About The Position
The Residential Care Coordinator oversees the coordination of care services within a state-operated residential care facility. The position ensures that residents receive individualized, high-quality care by collaborating with staff, healthcare providers, and family members. The role involves coordinating and monitoring individualized care plans, supporting residents’ access to medical and therapeutic services, advocating for their needs, maintaining confidential records, and helping ensure compliance with state laws, Medicaid requirements, and facility policies. The coordinator also supports facility operations, responds to emergencies and behavioral crises, and participates in inspections, audits, and quality improvement initiatives.
Requirements
- At least one year of experience in social services, behavioral health, healthcare, psychology, or a related field.
- Ability to manage multiple residents’ care plans and track service progress.
- Strong attention to detail and accuracy in record-keeping and documentation.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Knowledge of person-centered care, trauma-informed practices, and behavioral health services.
- Ability to assess and advocate effectively for resident needs.
- Excellent verbal and written communication skills for working with residents, families, and teams.
- Ability to mediate conflicts, de-escalate situations, and foster positive relationships.
- Familiarity with Arkansas state regulations, Medicaid guidelines, and facility policies regarding residential care.
- Ability to respond effectively to emergencies, medical incidents, or behavioral crises.
- Strong problem-solving and decision-making skills to address resident concerns and facility challenges.
Responsibilities
- Implement and monitor individualized care plans addressing residents’ medical, emotional, and social needs.
- Ensure residents attend appropriate medical appointments, therapy sessions, and support services.
- Advocate for residents by addressing their concerns, needs, and preferences in a timely manner.
- Maintain accurate and confidential resident care plans, progress notes, and incident reports.
- Ensure compliance with Arkansas state laws, Medicaid requirements, and facility policies.
- Assist with assessments and evaluations to determine resident eligibility for services.
- Monitor and report changes in residents’ conditions to appropriate supervisors and healthcare providers.
- Respond to emergencies and behavioral crises using de-escalation strategies.
- Work with mental health professionals to develop behavior intervention plans as needed.
- Assist with daily operations to help maintain a safe, clean, and structured living environment.
- Participate in facility inspections, audits, and quality improvement initiatives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
