Correctional Residential Care Coordinator

Cherry Health • Detroit, MI

4d

About The Position

The Coordinator, Residential Care oversees clients’ day-to-day activities within a residential re-entry facility, providing custody and security oversight to individuals reintegrating into society after incarceration. The role maintains order, enforces policies, and supports the safety and well-being of residents. The Coordinator documents and tracks client activities, facilitates services, and supports residents’ reintegration process.

Cherry Health provides Person Centered Reentry Services for people transitioning from correctional facilities or participating in diversion programs. Services are offered at the Community Treatment Center in Detroit and the Community Alternatives Program in Grand Rapids, and include 24-hour residential treatment in a structured environment with individual and group counseling. The program addresses health and behavioral health issues and other reentry needs, including employment, education, housing, and community connections.

The schedule is Monday, Wednesday, and Thursday, 3:00 p.m.–11:30 p.m. Female staff are required. The position serves adults. Essential functions must be performed with or without accommodations.

Requirements

• High school diploma or GED.
• Valid Michigan driver’s license.
• CPR certification, or ability to complete it within the first week of employment.
• At least 23 years of age.
• Clean driving record for at least five years.
• Strong sense of order and discipline and ability to maintain structure in a residential setting.
• Ability to work professionally with challenging clients in a fast-paced, high-pressure environment.
• Ability to adapt and shift focus efficiently between tasks.
• Strong written communication skills for incident reporting and documentation.
• Effective verbal communication skills, including de-escalation techniques.
• Proficiency with computers, including basic data entry and report generation.
• Problem-solving and decision-making abilities.
• Time management skills to handle multiple priorities.
• Ability to sit, stand, or walk for extended periods; occasional bending, squatting, or kneeling; and ability to lift up to 50 pounds.
• Ability to meet the position’s essential functions with or without accommodations.

Nice To Haves

• Associate degree in Human Services, or bachelor’s degree in Social Work or a related field.
• Knowledge or experience in correctional science or adult treatment.
• Previous direct care experience in mental health, substance abuse, or residential correctional programs is highly desirable.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Orient and intake new residents, informing them of facility rules and expectations.
• Provide guidance and assistance to clients with questions, problems, and concerns.
• Maintain detailed and accurate documentation of client activities and other relevant information.
• Monitor and track client activities on campus and in the community through headcounts, accountability calls, and GPS tracking.
• Ensure residents sign in and out of the facility and monitor client and visitor traffic.
• Conduct random and scheduled searches of the facility and client belongings.
• Perform urinalysis testing and enforce policies regarding substance use.
• Conduct perimeter checks and client counts regularly throughout the shift.
• Immediately report concerning or atypical events to the supervisor.
• Attend required staff meetings, including Monthly RCC and All Staff Meetings.
• Oversee residents’ medications, ensure they take them as prescribed, and document dosage and time taken.
• Perform pat searches and breathalyze residents at sign-in and sign-out or randomly as required.
• Distribute mail, meals, and transportation tickets to residents.
• Transport residents as necessary using company vehicles.
• Maintain cleanliness and sanitation standards in the facility and residents’ rooms.
• Perform other duties as assigned.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, dental, and vision insurance for employees and their families.
• Four weeks of paid time off per year for full-time employees.
• Eight full-day paid holidays and two half-day paid holidays.
• 403(b) retirement savings plan with employer matching up to 5%.
• MET and MESP 529 savings plans.
• Pet insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED