Care Coordinator/Case Manager - Correctional Care

Denver Health•Denver, CO
•$27 - $39

About The Position

Under general supervision, the Care Coordinator facilitates access to medical care and resources while reducing barriers to care. The role connects patients with clinical, financial, and/or social support in the community and uses a client-centered or motivational approach to behavior change. The position is with the Denver Sheriff Urban Institute.

Requirements

  • High school diploma or GED.
  • Colorado Driver's License Class R.
  • Ability to work flexible hours.
  • Excellent communication, organization, and people skills.
  • Creative problem-solving abilities.
  • Ability to work as a self-starter, prioritize, and conduct multiple activities.
  • Understanding of basic care coordination and case management service functions, including patient interviews, discharge planning, referrals, community resources, finance, and insurance/payer communications.
  • Ability to communicate effectively in writing and verbally with the health care team, patients and families, the community, and internal and external providers.
  • Flexibility in responding to multiple demands.
  • Ability to work autonomously with minimal direction from a supervisor.
  • Basic knowledge of Microsoft applications and email.

Nice To Haves

  • 1–3 years of case management experience working with high-risk populations.
  • 1–3 years of experience in another area of social services and case management.
  • Bilingual English/Spanish.

Responsibilities

  • Communicate at least monthly with assigned care coordination caseload by phone, in the home, or in the community to identify opportunities to reduce barriers to accessing medical care.
  • Educate and coach patients or their caregivers to navigate clinical and social systems.
  • Communicate with schools, home health providers, mental health professionals, and the medical team to coordinate care.
  • Document patient contact in the Electronic Medical Record.

Benefits

  • Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
  • 100% paid parental leave for up to 6 weeks.
  • Immediate eligibility for retirement plans with employer contributions up to 9.5%.
  • Medical, dental, and vision plans, plus employer-paid disability and life insurance.
  • Well-being programs, including an on-site employee fitness center and RESTORE Center.
  • Free RTD EcoPass for public transportation.
  • Childcare discount programs and discounts on brands, travel, and more.
  • Tuition reimbursement and assistance.
  • Education, coaching, and professional development opportunities through the Workforce Development Center.
  • Professional clinical advancement program and shared governance.
  • Public Service Loan Forgiveness eligible employer, with free student loan coaching and assistance navigating the program.
  • National Health Service Corps and Colorado Health Service Corps eligible employer.
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