Care Coordinator/Case Manager - Correctional Care

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Care Coordinator/Case Manager for its Denver Sheriff Urban Institute department. Under general supervision, the Care Coordinator facilitates access to medical care and resources while reducing barriers to care. The role connects patients with clinical, financial, and/or social support in the community and uses a client-centered or motivational approach to behavior change.

Requirements

High school diploma or GED.
1–3 years of work experience; typical candidates have case management experience working with high-risk populations.
Required Colorado Class R driver's license.
Ability to work flexible hours.
Excellent communication, organization, and people skills.
Creative problem-solving abilities.
Ability to self-start, prioritize, and conduct multiple activities.
Understanding of basic care coordination and case management-related service functions, including patient interviews, discharge planning, referrals, community resources, finance, and insurance/payer communications.
Ability to communicate effectively in written and verbal form with the health care team, patients and families, the community, and internal and external providers.
Flexibility in responding to multiple demands.
Ability to work autonomously with minimal direction from a supervisor.
Basic knowledge of Microsoft applications and email.

Nice To Haves

1–3 years of experience in another area of social services and case management.
Bilingual English/Spanish.

Responsibilities

Communicate at least monthly with assigned care coordination caseload by phone, in the home, or in the community to identify opportunities to reduce barriers to accessing medical care.
Educate and coach patients or their caregivers to navigate clinical and social systems.
Communicate with schools, home health providers, mental health professionals, and the medical team to coordinate care.
Document patient contact in the Electronic Medical Record.

Benefits

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center.
Career advancement pathways and a professional clinical advancement program.
Shared governance.
Public Service Loan Forgiveness eligibility, free student loan coaching, and assistance navigating the PSLF program.
National Health Service Corps and Colorado Health Service Corps eligibility.