Assistant Property Manager

BPG Real Estate Service•Wilmington, DE

19d

About The Position

The Residential Assistant Property Manager assists the Residential Property Manager with administrative and reporting duties and helps achieve the property's financial and operational goals. The role supports on-site staff supervision, accurate income and invoice processing, resident renewals and retention, resident engagement, account collections, move-out accounting, required reporting, and apartment turnover. The position requires interpreting and applying applicable federal and state housing regulations.

Requirements

Present a neat, professional, and positive image.
Have superior communication and organizational skills.
Demonstrate assertiveness and the ability to maintain occupancy.
Be able to multitask in a fast-paced environment and pay close attention to procedures and paperwork.
Work effectively in a team environment.
High school diploma required.
Working knowledge of Microsoft Office products.

Nice To Haves

Bachelor’s degree in a related field.
At least one year of experience as an Assistant Property Manager.
Experience with MRI software.

Responsibilities

Assist the Property Manager in supervising on-site staff to achieve the property's financial and operational goals.
Ensure rental and other income is accurately and promptly reported and posted, and assist with weekly invoices using the company-authorized accounting system.
Process approved renewals monthly, pursue a minimum 60% retention rate, and follow up with residents so renewals are signed by the appropriate deadline.
Help create a sense of community with staff and residents, including organizing a monthly resident Happy Hour.
Ensure the pre-bill function is accurate, including rental charges, recurring concessions, utility charges, and premium month-to-month lease assessments.
Audit prepaid accounts weekly for accuracy.
Assist the Collections Specialist with assessing late fees under company policy, collecting delinquent accounts, and sending delinquent or eviction notices.
Help compile and send final move-out statements to former residents, process former resident accounts to the entity used by the community, and submit collection accounts promptly.
Complete required weekly, monthly, quarterly, and annual reports thoroughly and on time.
Work with the Property Manager to turn apartments around quickly and prepare them for immediate leasing.
Understand, interpret, and apply applicable federal and state housing regulations.