Residential Aide

Breaking Ground•Brooklyn, NY

About The Position

Reporting to the Shift Supervisor, the Residential Aide assists in ensuring effective service delivery. The role provides staff support and helps maintain program stability by assisting with and monitoring the premises. The Residential Aide engages with individuals experiencing homelessness and works with Program and Outreach staff.

Requirements

Two years of related experience.
Proficiency with Microsoft Office Suite.
High school diploma or GED.
Willingness to complete a food safety course.
Valid driver's license from NY, NJ, CT, or PA with a good driving record, as defined by Breaking Ground, is preferred.

Nice To Haves

Associate degree preferred.
CPR and First Aid certifications are a plus.
Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus.
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is preferred.

Responsibilities

Monitor the area and provide resources to clients.
Maintain a welcoming, safe, and stable environment for clients.
Make hourly rounds within and outside the facility to ensure safety and security.
Report and document incidents, provide crisis interventions, and communicate with the on-call management team.
Maintain records, including daily attendance, shift reports, visitor logs, and progress notes.
Greet people entering the site, determine the nature and purpose of their visit, and direct or escort them to specific destinations.
Circulate among residents, visitors, or employees to preserve order and protect property.
Complete intakes and property searches as needed, and distribute mail.
Accept and log food deliveries and serve meals to clients.
Use a company vehicle to transport clients to and from community appointments as directed by program management.
Provide relief support for 311 operations.
Facilitate onsite laundry and shower resources for clients.
Perform other related duties as assigned.