Residential Aide

Acacia Network•New York, NY
•$16 - $21

About The Position

Acacia Network is seeking a Residential Aide to support residents in transitional housing. The role involves assisting residents with appointments and independent living skills, maintaining building operations and cleanliness, and helping ensure shared spaces are used appropriately. The salary range is $16.00–$21.00 per hour, based on experience. Acacia Network is a human services organization serving underserved communities in New York City and beyond. Its community-based services are integrated, bilingual, and culturally competent.

Requirements

  • High school diploma or GED required.
  • Two years of applicable experience in a shelter or residential setting.
  • Passion for working with individuals and families in transitional housing.
  • Excellent communication skills and comfort working with others.
  • Ability to maintain accurate records and prepare and submit required paperwork in a timely and accurate manner.
  • Knowledge of DHS requirements and protocols.
  • Ability to handle sensitive issues with diplomacy and discretion.
  • Ability to multitask and strong organizational skills.

Nice To Haves

  • Associate’s degree preferred.
  • Food handlers certificate is a plus.
  • Bilingual ability is a plus.

Responsibilities

  • Perform daily room and bed inspections.
  • Pack and log items for residents who are AWOL.
  • Escort clients to appointments.
  • Assist in monitoring and developing residents’ independent living skills.
  • Monitor and track furniture.
  • Perform nightly bed counts.
  • Fill in for kitchen staff when necessary.
  • Resolve conflicts between residents.
  • Cover the operations desk when necessary.
  • Answer phones when necessary.
  • Help maintain the cleanliness of the building.
  • Monitor common areas to ensure proper usage.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Generous paid time off, including vacation days and paid holidays
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