Residential Aide

Acacia Network • New York, NY

6d • $30,000 - $35,000

About The Position

The Residential Aide supports residents in a transitional housing setting by helping monitor daily operations, resident safety, and independent living skills. The role includes conducting room and bed inspections, maintaining records and logs, escorting clients to appointments, responding to resident conflicts, and helping ensure the building and common areas are properly maintained. The aide may also cover the operations desk, answer phones, or assist kitchen staff as needed.

Requirements

• High school diploma or GED.
• Two years of applicable experience in a shelter or residential setting.
• Passion for working with individuals and families in transitional housing.
• Excellent communication skills and comfort working with others.
• Ability to maintain accurate records and prepare and submit required paperwork in a timely and accurate manner.
• Knowledge of DHS requirements and protocols.
• Ability to handle sensitive issues with diplomacy and discretion.
• Ability to multitask and strong organizational skills.

Nice To Haves

• Associate’s degree.
• Food handlers certificate.
• Bilingual ability.

Responsibilities

• Perform daily room and bed inspections.
• Pack and log items for residents who are AWOL.
• Escort clients to appointments.
• Assist with monitoring and developing residents’ independent living skills.
• Monitor and track furniture.
• Perform nightly bed counts.
• Fill in for kitchen staff when necessary.
• Resolve conflicts between residents.
• Cover the operations desk when necessary.
• Answer phones when necessary.
• Help maintain the cleanliness of the building.
• Monitor common areas to ensure proper usage.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Generous paid time off, including vacation days and paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED