Residential Aide

163rd Street Improvement Cou•New York, NY

About The Position

The Residential Aide will be the primary connection between the operations staff and the clients. The residential aide will spend a large amount of time with the residents. They will spend this time helping clients who need more hands-on assistance. They will also provide insight into the current atmosphere in the facility and what the current client complaints or recommendations.

Requirements

A High School Diploma or GED required
1 year of experience working with homeless mentally ill adults or other special needs populations
Excellent oral, writing, and listening skills
Knowledge of Microsoft Office Suite, especially e-mail, Word, and Excel; computer literate.

Nice To Haves

Bilingual or multilingual a plus

Responsibilities

Document all residents, staff, and visitors entering and exiting the building; complete census forms, report all incidents, and log all events in the Facility Logbook.
Facilitate new resident admissions and move-outs.
Record all daily census reports in the CARES system.
Generate and submit nightly rosters to funding sources.
File all paperwork relating to shift coverage.
Provide a professional greeting to all visitors and callers.
Performs the day-to-day monitoring of the residents’ on-site activities
Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents
Assists in the planning and organization of recreational activities, events, and outings.
Wakes the clients as needed, provides clothing and personal care items to clients
Ensures that the clients are out of the dormitories according to policies and procedures
Reminds clients of their daily schedules and assists clients with their daily living skills
Processes new client intake information and bed assignment, maintains the daily census records, and provides DHS with daily census figures.
Secures the clients’ personal property and maintains an inventory of the client’s belongings
Observe the behavior of clients, reporting any unusual behavior to the case management and clinical staff
Oversees the shelter at night and responds to any requests from the clients who are awake
Works collaboratively with the Program Aides/ Case Managers in providing crisis intervention in an emergency.
Complete electronic shift summaries and incident reports
Assists in the Cafeteria with meals being served to clients at breakfast, lunch, and dinner
Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff