Resident Services

Juliette Fowler Communities•Dallas, TX

About The Position

At Juliette Fowler Communities, the Resident Services role supports the mission of creating loving, supportive communities where people belong and thrive. This is more than a receptionist position: it is an opportunity to make a meaningful difference in the lives of residents, families, and teammates. The role provides a welcoming first point of contact, coordinates resident services, supports office operations, and helps residents feel valued, respected, and connected.

Responsibilities

  • Welcome visitors and answer incoming calls professionally.
  • Provide information and assistance to residents, families, and guests.
  • Schedule transportation and coordinate resident services.
  • Assist with resident requests, concerns, and problem solving.
  • Process resident charges, fees, invoices, and reports.
  • Manage office supplies and hospitality supplies.
  • Enter and track work orders.
  • Distribute mail and support office operations.
  • Participate in community committees and activities.
  • Work closely with the Resident Council.
  • Support emergency response procedures when needed.
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