Resident Services
About The Position
The Resident Services Coordinator is a flexible, go-to resource for residents and on-site departments. The role supports the leasing team, including stepping in to help sell or lease apartments when needed, and assists with lease renewals. It also works with the maintenance team to help ensure residents receive great service, including processing resident service requests and following up. The coordinator handles property phone calls, greets prospective residents, and may show the property when additional help is needed. The role also contributes ideas to improve resident satisfaction and events.
Responsibilities
- Serve as a go-to person for residents and on-site departments.
- Support the leasing department and step in to help sell or lease when needed.
- Greet prospective clients and show the property when needed.
- Work with residents and the team to promote lease renewals.
- Handle the property's phone calls.
- Process resident service requests and coordinate them with maintenance, including follow-up.
- Suggest ideas for improving resident satisfaction and events.
Benefits
- Three weeks of vacation
- Personal development plans
- Insurance
- 25% rent discount
- Retirement benefits
- Health care benefits
- Paid time off, including sick leave, parental leave, vacation leave, and PTO
- Bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
