Resident Services Assistant

Aliceville Manor Nursing Home•Tuscaloosa, AL

22h•Onsite

About The Position

Aliceville Manor Nursing Home is seeking a Resident Services Assistant to support the Resident Services Coordinator and help residents and families navigate admissions, appointments, and discharge planning. The position involves organizing important information and serving as a welcoming, helpful point of contact for residents and families. The role works with nurses, therapists, and other team members to address resident needs and support smooth transitions of care. It also involves advocating for residents’ rights, preferences, and dignity and maintaining accurate, timely documentation in accordance with facility policies and applicable requirements. Candidates may be subject to a background check. Those who receive a conditional offer may be required to undergo drug screening. Information from these processes is to be kept confidential and used to evaluate suitability for employment.

Requirements

Organized and compassionate, with an interest in helping residents and families through important transitions.

Nice To Haves

Experience as a Certified Nursing Assistant (CNA) is preferred but not required.

Responsibilities

Assist the Resident Services Coordinator with admission paperwork and meetings with residents and families to gather required information.
Help complete and document social services assessments, including follow-up during residents’ stays.
Support discharge planning by coordinating paperwork, services, resources, and communication with residents and families.
Schedule and manage resident appointments, communicate appointment details, and coordinate transportation as needed.
Work with nurses, therapists, and other team members to address resident needs and support transitions of care.
Participate in care conferences and follow up on resident and family questions or concerns.
Maintain accurate, timely documentation in accordance with facility policies and applicable requirements.
Advocate for residents’ rights, preferences, and dignity.
Keep the Resident Services Coordinator informed about upcoming appointments, discharge needs, incomplete paperwork, and concerns requiring follow-up.