Resident Services Coordinator

Hoamco•Surprise, AZ

13d•Onsite

About The Position

HOAMCO is hiring a detail-oriented Resident Services Coordinator to provide administrative support and excellent customer service to homeowners and Board Members. The role requires prioritizing daily duties, communicating professionally in writing and verbally, and working effectively in an executive-level environment. The position is in-office, Monday through Friday, from 8:00 a.m. to 4:00 p.m. The coordinator performs administrative tasks independently and with colleagues, uses Microsoft Word-based programs, Excel, and Outlook for projects, answers phones while managing other work, and prepares polished written communications. Candidates are subject to pre-hire assessment tests; the selected candidate is subject to drug and background screening. HOAMCO has managed community associations since 1991 and currently manages more than 600 communities across six states. The company emphasizes teamwork, integrity, and exceptional service.

Requirements

At least one year of professional administrative experience.
Ability to prioritize tasks in a fast-paced environment and handle routine interruptions.
Strong customer service ability.
Professional verbal and written communication skills.
Basic proficiency with Microsoft Word programs.
Ability to work in an executive-level environment.
Complete pre-hire assessment tests; the selected candidate is subject to drug and background screening.

Responsibilities

Complete administrative tasks independently and in collaboration with colleagues.
Use Microsoft Word, Excel, and Outlook to complete administrative projects.
Answer phones while multitasking with projects.
Provide customer service to homeowners and Board Members.
Prepare polished written communications.